FNBO

Software Engineer

• Design, develop, and maintain data pipelines and software solutions using SQL, Python, and AWS services
• Write and optimize SQL queries for data retrieval, transformation, reporting, and performance tuning
• Develop and deploy serverless functions and event-driven workflows using AWS Lambda and EventBridge
• Build and maintain scalable data solutions with AWS S3, RDS, and Glue
• Create Python scripts and applications for automation, data processing, and business logic
• Collaborate with product managers, business analysts, and stakeholders to implement technical requirements
• Manage source code with GitLab and CI/CD workflows
• Participate in code reviews
• Troubleshoot, debug, and resolve software defects and performance issues
• Write and execute test plans
• Participate in Agile ceremonies
• Document technical specifications, designs, and processes

Community Manager

• Provide support across Community Impact programs, events, communications and operations.
• Cover programmatic and geographic needs across FNBO's footprint.
• Establish chamber of commerce tiering structures, negotiate with chambers and partners, and maximize partnership assets.
• Engage employees in nonprofit gatherings and community engagements.
• Represent the bank at nonprofit meetings and community partner interactions; ensure follow-up and relationship continuity.
• Advise City Ambassadors and business partners on community program needs.
• Maintain Community Impact SharePoint, intranet and internal communications content.
• Research local trends, emerging needs and community conversations to inform team decisions.
• Serve as an educated backup across key Community Impact functions.
• Develop expertise in Impact Investing and CDC operations, including portfolio processes, decision-making, board governance and management.
• Support financial analysis, budget tracking, reporting and partner communications.
• Gather and compile philanthropy requests and assist with review-process communications.
• Make philanthropic recommendations and support Impact Grant review, tracking and awards.
• Prepare reports, presentations and materials for leadership and stakeholders.
• Maintain records, tracking tools and documentation.
• Plan and execute smaller-scale Community Impact events and programs.
• Coordinate community event logistics, communications, materials, volunteer recruitment and day-of execution.
• Support larger enterprise Community Impact campaigns and events.
• Build relationships with nonprofit and community partners.
• Track event participation, outcomes and feedback for reporting and improvement.

Associate II, Impact Coordination, Community Impact

Associate

• Analyze and assist in maintaining and enhancing processes supporting the Electronic Payments Team
• Serve as a subject matter expert for processes within the Electronic Payment workstream
• Coordinate and complete projects involving process changes, system enhancements, compliance activities, audits, and procedure updates
• Document and maintain processes, procedures, and workflow diagrams in a central repository
• Assist with developing, testing, and implementing quality and process controls
• Develop, maintain, and monitor performance metrics
• Coordinate process updates and improvements
• Ensure control documentation aligns with processes and procedures
• Provide input for capacity planning and Skills matrix planning; lead quarterly employee updates
• Lead tactical continuous improvement initiatives and partner on enterprise-level strategic initiatives
• Identify, prioritize, and implement process enhancements
• Facilitate problem-solving sessions and monitor Problem tracker updates
• Maintain proficiency in electronic lockbox processing and process incoming lockbox transactions
• Research and resolve incoming calls and email questions regarding policies and procedures
• Contribute to audit responses, compliance testing and remediation planning, RSA's, AT 501, TPRM updates, statistical reporting reviews, and business continuity planning
• Develop and maintain system/application expertise to support operations, development, training, and customer relations
• Investigate non-critical production issues and assist with problem resolution
• Perform or coordinate staff training for new systems or enhancements
• Establish working relationships with CTS, FNIT, Product, Audit, FNO Risk and Compliance, Financial Crimes, and other organizational partners

Process Associate

Artificial Intelligence

• Lead, manage and grow the assigned team of technology resources supporting Data Governance, Data Management and AI practices and processes.
• Enable the Archer AI Governance Module and integrate use case intake, scoring and model details.
• Chair the Generative AI Steering Group and facilitate intake processes, risk assessments, and approval decisions for enterprise AI use cases.
• Establish a collaborative work environment that fosters autonomy, transparency, innovation, personal growth, and a fail-fast, learn-fast culture.
• Work with AI development teams on standards for observability and evaluations of AI capabilities.
• Drive execution of Customer Data strategy, including data quality, completeness, targets, progress visibility, and business engagement.
• Drive ongoing maturity in cataloging and tagging FNBO data assets.
• Develop AI and Data Literacy campaigns and practices to measure maturity and progress.
• Collaborate with Compliance, Risk Management, Information Security, second-line risk functions, internal audit, and banking regulators.
• Serve as liaison to Compliance, Risk Management, and Information Security on AI governance matters.
• Translate technical capabilities into risk implications and ensure governance controls address identified risks.
• Partner with risk functions to prepare for regulatory examinations, providing documentation and practice details.
• Continuously improve governance frameworks through industry working groups, regulatory forums, and peer institutions.
• Conduct regular reviews with strategic bank vendors to understand AI roadmaps and ensure solution transparency.

Director of Data, AI Management and Governance

Marketing

• Serve as day-to-day marketing liaison to Business Leadership for assigned lines of business
• Translate business objectives into actionable marketing strategies with defined success metrics
• Contribute to end-to-end marketing and communications strategy for assigned product lines
• Develop tactical lifecycle marketing plans spanning awareness, acquisition, engagement, and retention
• Define customer segmentation, targeting strategies, and messaging frameworks
• Build integrated campaign plans across digital, direct mail, email, events, and other channels
• Own end-to-end campaign execution and coordinate campaign deliverables
• Lead campaign briefings with Centers of Excellence
• Make real-time campaign optimization decisions
• Manage targeting, messaging, offer structure, creative development, and channel deployment
• Manage campaign operations, troubleshooting, vendor or Project Manager coordination, and quality assurance
• Track and report marketing KPIs and growth objectives
• Manage campaign budgets and contribute to marketing P&L and ROI analysis
• Conduct performance analysis and recommend strategic optimization
• Develop and execute testing agendas
• Partner with Project Managers, Centers of Excellence, Analytics, and Product teams
• Direct creative development while ensuring brand consistency and strategic alignment
• Monitor competitive landscape and industry trends
• Incorporate customer research and behavioral insights into strategy
• Identify opportunities for customer acquisition and portfolio growth

Software Engineer

Associate II, Impact Coordination, Community Impact

Process Associate

Director of Data, AI Management and Governance

Marketing Manager – Wealth & Institutional Services