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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing payments and managing customer deposits with a strong focus on accuracy and compliance with banking regulations. Maintains effective communication and professional relationships while adhering to established procedures and improving operational processes.
Highest-signal resume keywords
10 Key AbilitiesAttention To DetailBSA/AML ComplianceDeluxe/Optima SoftwareTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment ProcessingCustomer Deposit ManagementRegulatory ComplianceBanking Products KnowledgeMicrosoft Office Suite
Soft Skills
Professional BehaviorPositive Working RelationshipsPredictable Attendance
Tools & Technologies
Deluxe SoftwareOptima Software
Industry Keywords
BSA/AML ProgramCustomer Identification ProgramCustomer Due Diligence Policy
About the role
Key responsibilities & impact- Key and balance customer/Bank deposits received via mail
- Process payments using Deluxe/Optima software at established accuracy and production rates
- Work a combination of at-home and on-site shifts to key payments
- Use set procedures to perform production in the Deluxe/Optima system
- Learn and maintain comprehensive job knowledge through procedures and on-the-job training
- Complete production and accuracy at expected levels
- Assist with procedure feedback and daily improvement processes
- Identify, monitor, and report suspicious activity
- Complete BSA/AML and other assigned training
- Report compliance issues and violations according to the FNO Compliance Accountability Program
- Remain current on regulatory changes
- Demonstrate professional behavior and maintain positive working relationships
- Maintain regular and predictable attendance and punctuality
Requirements
What you’ll need- High school graduate or GED
- 10 Key abilities
- Excellent time management skills
- Focus on attention to detail and accuracy
- Regular and predictable attendance
- Knowledge banking products and processes (desired)
- Working knowledge of Microsoft Office suite of products (desired)
- Must work Thursday through Monday, 8:30 AM to 5:00 PM or finish
- Must comply with applicable bank policies, laws, regulations, BSA/AML Program, Customer Identification Program, and Customer Due Diligence Policy
Benefits
Comp & perks- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
- Hybrid work arrangement with three days in-person and two days remote
- Tools and technology to support transitions between work environments