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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on operationally complex environments, particularly in the Food Access & Benefits ecosystem. Proven ability to launch new products and manage multi-party service programs while advocating for member experience and operational scalability.
Highest-signal resume keywords
Product Management ExperienceOperational Complexity ManagementAI-Enabled Product DevelopmentData-Driven ExecutionBenefits Management Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product LaunchOperational Workflow TranslationRequirements DocumentationStructured Problem-SolvingMetrics Analysis
Soft Skills
CollaborationInfluencingAdaptability
Tools & Technologies
Benefits Management PlatformsAI Development Tools
Industry Keywords
B2BB2B2CFood AccessNutrition ProgramsDigital HealthConsumer HealthSupply Chain Partnerships
About the role
Key responsibilities & impact- Own the roadmap for the Food Access & Benefits pod end-to-end, from discovery through launch and iteration
- Become an expert in the Food & Food Benefits ecosystem through research, interviews, and relationships with thought leaders
- Translate complex operational workflows and multi-party requirements into scalable, repeatable product capabilities
- Design and advocate for the member experience
- Partner with Engineering, Partnerships, and Operations to define systems architecture for configuring, launching, and managing benefits programs at scale
- Balance client-driven timelines with scalable platform development
- Design and own product systems for configuring, launching, and managing benefits programs for members and clients
- Build tools and workflows for Client Success, Partnerships, and Clinical Operations
- Partner with product marketing and commercial teams on go-to-market for new services
- Set strategy for the Food Access & Benefits pod with autonomy and alignment with the CPO and cross-functional leadership
- Advocate for operational scalability and configurability
- Influence adjacent pods and platform architecture across the broader member journey
- Contribute to cross-pod planning and portfolio prioritization
Requirements
What you’ll need- 7+ years of product management experience, with meaningful time spent in B2B or B2B2C environments where you owned operationally complex product areas
- A track record of launching new products or service lines end-to-end — not just iterating on existing features, but standing up net-new capabilities in complex operational environments
- Direct experience working alongside Implementation, Operations, or Client Success teams to build products that real operational users depend on
- Experience building and launching products in close partnership with commercial and go-to-market teams — including enablement, rollout planning, and post-launch iteration
- Experience in AI-enabled product development processes and tools
- Operational fluency in complex, multi-party service programs
- Structured problem-solving and ability to document requirements clearly and manage dependencies explicitly
- Ability to work comfortably with ambiguity in new service areas
- Data-driven execution and use of metrics
- Experience with benefits management platforms, employer health benefits, or government health program operations (nice-to-have)
- Exposure to food retail, food ordering, or supply chain partnerships in a digital health or consumer health context (nice-to-have)
- Passion for addressing chronic challenges associated with providing low income populations with proper food access and nutrition programs
Benefits
Comp & perks- Remote-First Company
- Unlimited PTO
- Flexible & remote location
- Healthcare Coverage (Medical, Dental, Vision)
- 401k & bonus
- Registered Dietitian Sessions
