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Forbright Bank

Deposit Operations Analyst, Digital Banking

Forbright Bank

. Execute and improve designated Deposit Operations functions through trend analysis and proactive risk/control insights .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $66,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Deposit Operations, including transaction processing, reconciliation, and compliance with banking regulations. Proficient in analytical problem-solving and process improvement initiatives to enhance operational efficiency.

Highest-signal resume keywords
Deposit Operations ManagementTransaction ProcessingRegulatory ComplianceAnalytical Problem-SolvingMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ReconciliationVariance InvestigationGeneral Ledger AdjustmentsTrend AnalysisMobile Remote Deposit Capture (RDC/mRDC)Item/Check/Payment ProcessingAccounting ConceptsAudit StandardsRisk AssessmentProcess Improvement
Soft Skills
Problem-SolvingCommunication SkillsOrganizational SkillsAttention to DetailCollaboration
Tools & Technologies
PC Software ToolsMicrosoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft Excel
Certifications & Qualifications
National Check Professional (NCP)
Industry Keywords
Bank OperationsCompliance TrainingAudit ComplianceService Improvement InitiativesFast-Paced Environment

About the role

Key responsibilities & impact
  • Execute and improve designated Deposit Operations functions through trend analysis and proactive risk/control insights
  • Manage end-to-end processing involving daily queue monitoring, decisioning, accept/reject actions, adjustments, research, and exception resolution, including Mobile Remote Deposit Capture (RDC/mRDC)
  • Perform reconciliation and monitoring activities, including balancing/settlement validation, variance investigation, and reconciliation sign-offs
  • Analyze transaction trends and volumes, identify exception/contact drivers, and recommend process improvements
  • Prepare and/or approve General Ledger adjustments within role-specific limits
  • Serve as a primary point of contact for Tier II Deposit Operations phone support, providing troubleshooting and issue triage
  • Analyze Tier II support trends and recommend improvements through procedures, job aids, and upstream fixes
  • Assess risk trends and control effectiveness; recommend corrective actions
  • Provide analytical support to escalations, including root-cause identification and recommended solutions
  • Share insights, reporting, and best practices with peers and leaders; collaborate cross-functionally
  • Participate in service and process improvement initiatives
  • Support special projects and implementation activities for new procedures, controls, or technologies
  • Comply with bank policies, audit standards, regulatory mandates, and required compliance training
  • Perform other duties as assigned

Requirements

What you’ll need
  • High School Diploma required; Bachelor’s Degree preferred
  • National Check Professional (NCP) accreditation preferred
  • Minimum of 3 years of bank operations experience required; 5+ years of experience or more years preferred
  • Prior item/check/payment processing experience preferred
  • Demonstrated problem-solving skills with the ability to identify trends, recommend systemic fixes, and support prevention strategies
  • Strong working knowledge of applicable regulations; ability to identify potential compliance issues and support regulatory analysis, exams, and reporting
  • Functional knowledge/understanding of accounting concepts and process preferred
  • Experience working in a fast paced, deadline-driven environment
  • Proficiency in the use of PC software tools for reports, audits, and analysis
  • Ability to establish positive working relationships and collaboration across the organization
  • Requires ability to work with minimal supervision
  • Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational skills and attention to detail
  • Outstanding problem-solving and time management skills
  • Self-motivated, self-directed, and results oriented
  • Adaptable and able to multitask in a fast-paced environment
  • Can work independently and within a team; solution-oriented with a collaborative approach

Benefits

Comp & perks
  • Comprehensive health, dental, and vision plans
  • 4 weeks PTO
  • 401k + company match
  • Metro SmartTrip benefits ($50/mo)
  • Remote or hybrid (4 days per week in-office) work schedules for most positions
  • Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
  • Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
  • The Washington Post Top Workplaces winner for four consecutive years (2023-2026)