Senior Manager, Marketing Technology Developer – Digital Banking

Forbright Bank

. Design, implement, optimize, and maintain customer user journeys across Braze and Segment .

Posted 10/2/2026full-timeRemote • United StatesSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and optimizing customer user journeys using Braze and Segment, with a strong focus on marketing automation and data integration. Proficient in developing APIs and technical solutions while ensuring compliance with digital banking standards.

Highest-signal resume keywords

BrazeSegmentAPI DevelopmentMarketing AutomationHTML, CSS, JavaScript, SQL

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API DevelopmentHTMLCSSJavaScriptSQLMarketing AutomationCustomer Data PlatformsDigital AdvertisingTechnical DocumentationA/B Testing

Soft Skills

Excellent Communication SkillsStrong Organizational SkillsProblem-Solving SkillsTime Management SkillsAdaptability

Tools & Technologies

BrazeSegmentCDPWordPressMicrosoft Office

Industry Keywords

Digital BankingRegulatory ComplianceAgile DevelopmentProject ManagementCustomer Journeys

Tech Stack

Tools & technologies

JavaScriptSQLWordPress

About the role

Key responsibilities & impact

Design, implement, optimize, and maintain customer user journeys across Braze and Segment
Support segmentation strategies to deliver personalized marketing campaigns and customer interactions
Own A/B testing and product analytics, leveraging data insights to improve marketing performance in Statsig
Collaborate with marketing, product, business management, and external vendors to ensure project success
Maintain and troubleshoot technical issues, including testing Martech capabilities for ease of use, speed, and performance
Manage data integrations by defining and building APIs, handling JSON-formatted data, and implementing integrations within an event-driven architecture
Develop and maintain internal technical documentation
Develop proof-of-concept solutions to validate technical feasibility
Gather requirements and implement platform enhancements with stakeholders
Stay current with emerging digital trends and evaluate their potential impact
Ensure compliance with regulatory requirements and industry standards for digital banking
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree in Computer Science, Information Technology, Marketing or a related field required; Master's Degree preferred
Minimum of 6 years of experience in development and/or operational management of client facing technologies required
Understanding of marketing automation, digital advertising, customer data platforms and content management systems
Experience with Braze, CDP, and WordPress preferred
Expertise in developing new technical solutions
Experience in marketing automation required
Deep familiarity with agile development methodologies and project management tools
Experience building and managing customer journeys using platforms such as CDP (Segment) and Braze
Proficiency in reading and understanding technical documentation, including API specifications, sequence diagrams, and detailed system designs
Strong proficiency in HTML, CSS, JavaScript, and SQL
Experience building APIs highly preferred
Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
Excellent verbal, written, and interpersonal communication skills
Strong organizational skills and attention to detail
Outstanding problem-solving and time management skills
Self-motivated, self-directed, and results-oriented
Adaptable and able to multitask in a fast-paced environment
Can work independently and within a team; solution-oriented with a collaborative approach

Benefits

Comp & perks

Comprehensive health, dental, and vision plans
4 weeks PTO
401k + company match
Metro SmartTrip benefits ($50/mo)
Remote or hybrid work schedules for most positions
Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
The Washington Post Top Workplaces winner for four consecutive years (2023-2026)