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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to instruct and fit patients with the H-Wave electronic stimulation device. Capable of managing territory effectively while meeting sales goals and maintaining relationships with clients and healthcare providers.
Highest-signal resume keywords
Customer Service ExperienceAbility To Instruct/Fit PatientsStrong Oral And Written Communication SkillsExperience In Anatomy Or PhysiologyBilingual (English/Spanish)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instructing PatientsFitting Patients With H-Wave DeviceApplying Pad PlacementsMeeting Sales GoalsUnderstanding AnatomyUnderstanding Physiology
Soft Skills
Relationship BuildingAdaptabilityCollaboration
Tools & Technologies
H-Wave Electronic Stimulation DeviceSales Software
Certifications & Qualifications
Valid Driver’s LicenseAuto Insurance With 100/300 Liability Coverage
Industry Keywords
Customer ConsultationsField Sales OperationsHealthcare ProvidersSales Consultant SupportPatient Satisfaction
About the role
Key responsibilities & impact- Provide exceptional customer service during in-person patient consultations
- Support the Sales Consultant with forms and paperwork resulting from consultations and device orders
- Collaborate with the Sales Consultant to meet monthly sales and conversion quotas through in-person demonstrations
- Initiate contact, schedule home unit instruction, and follow up at 72 hours on referrals for H-Wave home units
- Confirm appointments and conduct field consultations to support a smooth sales process and customer satisfaction
- Work independently in the field while managing an assigned territory and following established processes
- Maintain understanding of company policies, processes, and software to support field sales operations
- Model company values when interacting with clients, patients, healthcare providers, and coworkers
- Travel frequently to customer clinics, hospitals, and offsite meetings
- Instruct and fit patients with the H-Wave electronic stimulation device and apply pad placements
Requirements
What you’ll need- Must reside in the Modesto or Fresno, CA area
- Experience in anatomy or physiology preferred
- Demonstrated ability to meet goals in a rapidly changing environment
- Customer Service experience, ideally working with external customers
- Ability to forge, expand, and maintain relationships with strategic partners
- Strong oral and written communication skills across phone, video, and email
- Must have a valid driver’s license and a clean driving record
- Must carry auto insurance with 100/300 liability coverage
- Ability to transport product/equipment
- Ability to travel locally extensively, approximately 50% of the time
- One overnight per week anticipated
- Must be able to drive approximately 50% of the time within assigned territory
- Ability to instruct/fit patients with the H-Wave device and apply pad placements
- Successful completion of a state and federal background check
- Bachelor’s degree preferred
- Bilingual (English/Spanish) preferred
Benefits
Comp & perks- Commission
- Potential for $10k sign-on bonus
- Mileage reimbursement
- Matching 401(k) (6%)
- Health, life, vision and dental insurance
- Company-issued iPhone and laptop