Digital Sales Representative

Forterro

. Manage and maintain relationships with approximately 300 volume customers .

Posted 10/9/2026full-timeSaxilby • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and driving sales growth through effective communication, CRM proficiency, and strategic planning. Capable of delivering exceptional customer service while collaborating with cross-functional teams to meet customer needs.

Highest-signal resume keywords

Sales ExperienceCRM Software ProficiencyCustomer Relationship ManagementSales ForecastingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PlanningSales ReportingCustomer Interaction ManagementSales Quotation PreparationForecasting Accuracy

Soft Skills

Interpersonal SkillsOrganizational SkillsTime ManagementProblem-Solving SkillsProactive Attitude

Tools & Technologies

CRM SoftwareMicrosoft Office Suite

Industry Keywords

Customer ServiceSales TargetsCross-Functional CollaborationCustomer EnquiriesSales Artifacts

About the role

Key responsibilities & impact

Manage and maintain relationships with approximately 300 volume customers
Respond promptly to customer enquiries and requests
Upsell functionality to assigned customers
Respond to inbound enquiries and marketing campaigns to increase customer spend
Develop medium- to long-term sales plans to grow the customer base
Prepare and present sales forecasts and performance reports to senior management
Address and resolve customer issues promptly
Liaise with internal departments to meet customer needs
Maintain accurate records of customer interactions and sales activities
Prepare sales artifacts and quotations throughout the sales process
Ensure forecasting accuracy and manage the pipeline through CRM use
Manage and orchestrate the customer enquiries inbox

Requirements

What you’ll need

Previous experience in a sales role is essential
Excellent communication and interpersonal skills
Strong organisational and time management abilities
Proficiency in CRM software and Microsoft Office Suite
Customer-focused with a strong commitment to delivering exceptional service
Ability to work collaboratively with cross-functional teams
Proactive and self-motivated with a drive to achieve sales targets
Strong problem-solving skills and attention to detail