Forterro

Solutions Engineer

• Develop profile systems for window, door, sliding door and façade construction in Logikal
• Take on development projects after order receipt and manage them independently with clients through database acceptance
• Conduct initial technical consultations with clients, clarifying requirements and outstanding technical issues
• Participate in technical discussions with clients during regular status meetings
• After gaining sufficient experience, conduct online database-development training sessions for clients, up to 15% of working hours

App Development – Integrations Engineer

Associate

• Develop profile systems for window, door, sliding door and façade construction in Logikal
• Take on development projects following order receipt and manage them independently with clients through to database acceptance
• Conduct initial technical consultations with clients, clarifying requirements and outstanding technical issues
• Participate in technical discussions with clients during regular status meetings
• After sufficient experience is gained, conduct online training sessions on database development for clients, up to 15% of working hours

Associate, App Development – Integrations Services

Operations

• Establish and manage consultant schedules in Certinia, in accordance with defined processes and procedures
• Monitor workload and service delivery through activity reports and performance indicators
• Support the team in achieving its utilization targets and optimize consultant utilization rates
• Gather relevant information and escalate resource conflicts to management
• Ensure the compliance of documentation and processes related to Qualiopi-certified training
• Coordinate the monitoring and development of training processes and lead continuous improvement initiatives with the service provider
• Serve as the primary point of contact for clients regarding training and compliance
• Communicate with clients and internal stakeholders, both verbally and in writing
• Collaborate with Team Leaders, Project Managers, consultants, the Sales team, and Sales Administration

App Development – Integrations Engineer

Associate, App Development – Integrations Services

Administrator, Service Operations