Accounts Receivable Specialist

Fortify Companies

. Manage a portfolio of franchise accounts .

Posted 10/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong proficiency in Accounts Receivable management, including effective communication and relationship-building skills to resolve billing issues and collect outstanding funds. Capable of working independently and collaboratively in a fast-paced environment while maintaining attention to detail and organization.

Highest-signal resume keywords

Accounts Receivable ManagementMicrosoft Office ProficiencyExcellent Communication SkillsRelationship-Building AbilityDetail-Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ActivitiesAging Reports DevelopmentBilling Inquiry ResolutionHigh Call Volume ManagementProcess-Driven Workflow

Soft Skills

Customer ServiceCalm Under PressureMotivated By ResultsTeam CollaborationProactive Problem Solving

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft OutlookNetSuite

Industry Keywords

Franchise AccountsRestoration IndustryCollectionsThird-Party AdministratorsInsurance Carriers

About the role

Key responsibilities & impact

Manage a portfolio of franchise accounts
Monitor account details for non-payments and open or aged receivables
Make a minimum of 50 phone calls per day to check on outstanding payments
Work with external customers to satisfy billing inquiries
Develop aging reports for assigned franchisees
Hold conference calls with franchise owners to analyze open receivables and plan collection of outstanding funds
Work with franchise owners, third-party administrators, and insurance carriers to resolve billing issues and collect outstanding funds
Adhere to department policies and procedures
Anticipate customer needs and foster excellent customer service
Assist other departments as needed during Cat times
Perform other duties as assigned to support the team and business

Requirements

What you’ll need

Experience in accounts receivable activities is desired
Required proficiency in Microsoft Office products with a focus on Excel, Word, and Outlook
Experience working in NetSuite is not mandatory, but the ability to adapt to new systems is a must
The ability to work individually and in a team environment
Excellent written and verbal communication skills
Ability to work proactively with department leaders and multiple levels of management
Ability to work with difficult situations related to collections
Experience working in the restoration industry is a plus
Detail-oriented and organized
Relationship-building ability
Comfortable with high call volume and a structured, process-driven workflow
Calm under pressure
Motivated by results
Employment contingent upon successful completion of a drug screening and background check

Benefits

Comp & perks

$18-22 an hour based on experience; overtime as needed
Medical, dental, and vision insurance
401(k) retirement plan
Health savings account (HSA), life insurance, and disability coverage
Paid time off accrued based on tenure, plus company-recognized paid holidays
Two weeks of paid on-site training in Kennesaw, GA; fully remote work thereafter
A culture where honesty is respected, follow-through is expected, accountability, and doing right by our franchise partners
Career growth opportunities within Rytech and across the broader Fortify Companies platform
8-hour shift 8AM - 5PM with 1 hour lunch
Day shift
Monday to Friday
Overtime is required