Mitigation Project Manager

Fortify Companies

. Inspect losses and determine accurate scopes of mitigation services and associated costs .

Posted 10/17/2026full-timeWilmington • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in restoration project management, including accurate loss scoping, estimate preparation, and effective communication with clients and insurance adjusters. Proficient in overseeing production quality and ensuring client satisfaction while managing substantial project volumes.

Highest-signal resume keywords

Restoration Project ManagementAccurate Estimate PreparationInsurance Restoration ProcessesLeadership and Team DevelopmentXactimate Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loss ScopingEstimate WritingProject BudgetingQuality ControlChange Order ManagementJob DocumentationProfitability AnalysisMultitaskingField Support CoordinationProduction Planning

Soft Skills

Strong CommunicationNegotiation SkillsOrganizational SkillsTeam-Oriented MindsetSolution-Focused Attitude

Tools & Technologies

Job Management SoftwareMicrosoft TeamsPSA

Certifications & Qualifications

IICRC Water Restoration Technician (WRT)ASD CertificationMold CertificationFire CertificationOSHA CertificationBiohazard Certification

Industry Keywords

RestorationMitigationConstructionInsurance AdjustersProject Volume Management

About the role

Key responsibilities & impact

Inspect losses and determine accurate scopes of mitigation services and associated costs
Prepare detailed and profitable estimates for fire, water, wind, vandalism, and related restoration losses
Manage approximately $1M+ in annual project volume
Reach agreement with insurance adjusters and/or clients on scope and pricing
Clearly define project expectations, including scope inclusions/exclusions and finished results
Obtain signed contracts and close restoration-related sales
Develop production budgets and pre-plan jobs for efficient execution
Coordinate daily production needs with the Project Coordinator
Relay scope of work to Crew Chiefs and Technicians and remain available for field support
Oversee all production on assigned projects to ensure quality control and scope completion
Conduct final walkthroughs with Crew Chiefs to ensure client satisfaction
Complete change orders, supplemental billings, and open item billings as needed
Assist with collections and support accounts receivable processes
Accurately track equipment and materials used on jobs
Analyze project profitability upon completion to assess estimate accuracy
Maintain weekly estimates-in-progress reporting
Attend weekly update meetings with A/R and management
Ensure daily documentation within PSA, including detailed file notes
Follow all company policies and job workflow procedures
Provide oversight, accountability, and coaching to Restoration Technicians
Assist in recruiting and developing mitigation personnel

Requirements

What you’ll need

Strong experience in restoration, mitigation, or related construction field
Proven ability to scope losses and write accurate estimates
Strong understanding of insurance restoration processes
Demonstrated leadership and project management experience
Strong communication, negotiation, and organizational skills
Ability to multitask and manage multiple active projects
Ability to maintain IICRC Water (WRT) certification
Willingness to obtain additional certifications (Mold, Fire, OSHA, Biohazard, etc.)
Willingness to participate in On-Call rotation
Acceptable driving record
Reliable attendance and punctuality
Proficiency with job management software and Microsoft Teams
Team-oriented mindset with a positive, solution-focused attitude
ASD certification preferred
Xactimate proficiency preferred
Experience managing $1M+ in annual restoration volume preferred
Experience training or mentoring team members preferred

Benefits

Comp & perks

Performance-based bonus opportunity
Comprehensive health, dental, and vision coverage
401(k) with company match
Generous PTO and 9 paid holidays
Company vehicle
Company technology stipend (monthly)
Company gear and branded materials
$300 of swag bucks to use on the company merch site
Ongoing training and certification support
Hands-on leadership role with meaningful impact in the Topsham community
Supportive team culture focused on safety and excellence
Clear growth path within a PE-backed, expanding organization
Paid training and certification advancement
401(k) 4% Match
Technology reimbursement
Company truck
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Fuel card
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance