Professional Services Consultant

Fortinet

. Collaborate with assigned customers and Fortinet peers to drive customer satisfaction .

Posted 9/23/2026full-timeMilan • ItalySeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Fortinet products and technologies, with a strong focus on designing, implementing, and optimizing security solutions. Proven ability to collaborate with clients and deliver high-quality technical services in complex network environments.

Highest-signal resume keywords

FortiGate Solution DesignLAN/WAN/Network Security ProductsBGP and OSPF RoutingMPLS Network DesignScripting and Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fortinet ConfigurationSecurity Infrastructure DesignTechnical DocumentationInteroperability TestingConfiguration TemplatesTest PlansNetwork OptimizationCost-Effective Technical ServicesVerification of System BehaviorMethods of Procedure

Soft Skills

Excellent CommunicationCustomer Service AttitudeCollaborationCooperation ElicitationPositive Soft Skills

Tools & Technologies

ZTPOrchestratorsControllersDashboardsMulti-Tenancy Monitoring

Industry Keywords

MSSPManaged Service EnvironmentsNetwork SecurityTechnical ServicesCustomer Satisfaction

About the role

Key responsibilities & impact

Collaborate with assigned customers and Fortinet peers to drive customer satisfaction
Work on customer sites providing timely, quality, and cost-effective technical services
Provide vendor expertise during security infrastructure design, deployment, testing, verification, optimization, and operations
Assist customers during the Think and Build phases of projects
Develop and maintain high-level and low-level design documentation, methods of procedure, test plans, configuration templates, and scripts
Provision, customize, and verify Fortinet configurations based on approved designs
Test Fortinet solutions and verify system behavior
Participate in interoperability and integration testing of devices interacting with Fortinet products
Recommend and implement Fortinet best practices
Resolve or escalate technical issues in a timely manner
Deliver general knowledge transfer to client staff
Maintain core competency in Fortinet products and technologies

Requirements

What you’ll need

7+ years of experience in LAN/WAN/Network Security Products
Experience designing and implementing FortiGate solutions or major third-party security solutions
Experience in complex routing and WAN environments where BGP and OSPF are required
Work experience maintaining, deploying, or designing MPLS networks, particularly L3 VPN
Exposure to MSSP or managed service environments, including multi-tenancy, monitoring, reporting, and supportability
Experience in scripting and automation, such as ZTP and integration into orchestrators, controllers, and dashboards
Excellent communication and technical documentation skills
Ability to work independently and in a collaborative team environment
Ability to elicit cooperation from management, clients, and other departments
Positive customer service attitude with excellent soft skills
University degree in a technical or management discipline and/or equivalent extensive work-related experience

Benefits

Comp & perks

Competitive Total Rewards package
Support for managing overall health and financial well-being
Flexible work arrangements
Supportive work environment
Training and on-job learning opportunities