Professional Services Engineer

Fortinet

. Assist client staff with day-to-day Fortinet product operation and support .

Posted 9/17/2026full-timeRemote • United StatesSeniorLead💰 $166,000 - $203,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Fortinet products and network security, with a strong foundation in LAN/WAN consulting and administration. Capable of developing methods of procedure, conducting interoperability evaluations, and providing effective training and support to client staff.

Highest-signal resume keywords

Fortinet Product ExpertiseNetwork Security Products ExperienceLAN/WAN ConsultingTroubleshooting SkillsBachelor's Degree in Computer Science

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fortinet ProductsNetwork SecurityLAN/WAN AdministrationSwitchingRoutingLoad BalancingWiFiFirewall SystemsVPNIPS

Soft Skills

Oral CommunicationPresentation SkillsAnalytical SkillsProblem-SolvingAdaptability

Tools & Technologies

Antivirus SystemsAntispam SystemsWeb FilteringApplication Control Systems

Industry Keywords

Professional Services ConsultantMigrationsUpgradesUpdatesInteroperability Evaluations

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Assist client staff with day-to-day Fortinet product operation and support
Develop methods of procedure (MOPs) for migrations, upgrades, and updates
Develop test plans and test new features and/or releases
Verify configurations and implement best practices
Perform interoperability evaluations of devices interacting with Fortinet products
Provide training and knowledge transfer to client staff
Develop and maintain core competency on Fortinet products and technologies
Resolve and/or escalate issues in a timely manner
Work with end users to define specific daily activities throughout the engagement

Requirements

What you’ll need

7+ years of experience in LAN/WAN/Internet consulting, support and/or administration
5+ years of experience with network security products
2+ years of experience with Fortinet products
Experience as a Professional Services Consultant/Engineer is a plus
Bachelor's Degree in Computer Science, Software Engineering or related work-related experience
Solid understanding of security and networking principles and technologies
Knowledge of switching, routing, load balancing, and WiFi
Knowledge of firewall, IPS, VPN, antivirus, antispam, web filtering, and application control systems
Excellent troubleshooting skills
Outstanding oral communication and presentation skills
Experience working independently and in collaborative, team-oriented environments
Analytical and problem-solving capabilities
Ability to adapt to shifting priorities, demands, timelines, project adjustments, and alterations
Ability to elicit cooperation from upper management, clients, and other departments
Ability to bring projects to successful completion through political sensitivity
Strong commitment and self-driven approach
Ability to travel as needed
Must be authorized to work in the U.S. without sponsorship

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
11 paid holidays
Vacation time
Sick time
Comprehensive leave program
Equity program
Bonus eligibility
Supportive work environment
Competitive Total Rewards package
Reasonable accommodations for qualified individuals with disabilities