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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical pre-sales support, with a strong understanding of networking concepts and security technologies. Capable of providing training and acting as a primary technical resource for customers and partners.
Highest-signal resume keywords
Technical Pre-Sales SupportLAN/WAN/Internet Services AdministrationNetworking Protocols (DNS, NFS, SMTP, HTTP, TCP/IP)Fortinet Cybersecurity ProductsPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RoutingSwitchingVPNNetwork SecurityIntrusion DetectionAnti VirusRADIUSPKIEncryption TechnologiesAuthentication Technologies
Soft Skills
Exceptional Presentation Skills
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Technical SupportSales EngineeringPost-Sales TrainingCustomer EducationTechnical Resource
Tech Stack
Tools & technologiesCyber SecurityDNSNFSSMTPSwitchingTCP/IP
About the role
Key responsibilities & impact- Work closely with multiple Regional Account Managers within the regional territory
- Support the sales organization in technical matters regarding pre-sales, sales calls, and post-sales
- Assist in qualifying sales leads from a technical standpoint
- Serve as the main technical resource on sales calls
- Answer or educate customers and partners on features, specifications, functionality, and integration
- Act as the lead technical contact for identified accounts on technical issues
- Work with technical support and engineering to answer, elevate, and resolve customer technical issues
- Provide post-sales training to identified customers
Requirements
What you’ll need- 1-3 years experience in technical/pre-sales support as a sales or systems engineer
- 3-5 years experience in LAN/WAN/Internet services administration
- Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus
- Solid understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES
- Experience with encryption and authentication technologies required
- Exceptional presentation skills
- Bachelors Degree or equivalent experience
- Fortinet cybersecurity products and solutions context
Benefits
Comp & perks- Opportunity to operate at the intersection of cybersecurity strategy, executive engagement, and customer success
- Influence large-scale enterprise organizations as they modernize operations and adopt cutting-edge solutions
- Opportunity to shape customer outcomes while growing your career in a dynamic security landscape
