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Tech Stack
Tools & technologiesCloudSFDCVBAVisualforce
About the role
Key responsibilities & impact- Manage and maintain Salesforce configurations, security settings, workflows, and automation
- Optimize Lead, Contact, Campaign, and Campaign Member objects
- Analyze business needs and design scalable Salesforce solutions aligned with best practices and organizational goals
- Configure, maintain, and enhance Salesforce ARM/Revenue Cloud for pricing, quoting, approvals, and sales processes
- Manage Data 360 (Data Cloud) configurations and access permissions
- Manage Agentforce creation permissions and execute migrations of Agentforce Agent configurations
- Use declarative tools such as Flow and Lightning App Builder
- Collaborate with developers on custom Apex and Visualforce solutions
- Evaluate and oversee third-party and internal integrations, ensuring secure data flow and governor limits compliance
- Provide end-user support and troubleshoot issues
- Conduct training sessions to improve user adoption
- Ensure data integrity and monitor governor limits
- Create reports and dashboards and provide actionable stakeholder insights
- Track planned platform changes and coordinate actions in anticipation of changes
- Maintain the platform security posture
- Collaborate with business leaders, sales, marketing, and IT teams to gather requirements and deliver Salesforce solutions
Requirements
What you’ll need- 10+ years of Salesforce administration experience in complex environments
- Salesforce ARM/RCA experience highly desirable
- CPQ experience good to have
- Strong ability to design and implement scalable Salesforce solutions
- Business-level communication skills
- Strong English business communication skills, both oral and written
- Degree in Computer Science or a related field preferred
- Experience with flows, permissions, sharing rules, custom objects, and validation rules
- Experience writing/creating Apex, Visualforce, and Lightning Components is a plus
- Strong understanding of SFDC Governor Limits and knowledge of how to monitor them is a plus
- Understanding of security controls and related policies and functionality such as Shield or similar third parties is a plus
- Salesforce Administrator and ARM/RCA certifications highly desirable
- Proficiency with Excel Connector, Data Loader, Demand Tools, Excel, and VBA macros
- Experience with Data 360 Cloud is a big plus
- Experience configuring and setting up AgentForce is a big plus
- Understanding of Channel model business is a plus
- Must be authorized to work in the U.S. without sponsorship
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 11 paid holidays
- Vacation time
- Sick time
- Comprehensive leave program
- Equity program
- Bonus eligibility
- Supportive work environment
- Competitive Total Rewards package
- Reasonable accommodations for qualified individuals with disabilities
