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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical pre-sales support, including networking applications and solutions, while effectively collaborating with sales teams to address customer needs and resolve technical issues. Proficient in various networking technologies and security protocols, ensuring comprehensive support throughout the sales process.
Highest-signal resume keywords
Field Sales ExperienceTechnical/Pre-Sales SupportLAN/WAN/Internet Services AdministrationWireless Technologies DeploymentCertifications: CCIE, CISSP
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Networking ApplicationsWireless Authentication TechnologiesDNSNFSSMTPHTTPTCP/IPRoutingSwitchingVPN
Soft Skills
Customer EducationCollaboration
Tools & Technologies
Network SecurityIntrusion DetectionAnti-Virus TechnologiesRADIUSPKIIKECertificatesL2TPIPSECFirewall
Certifications & Qualifications
CCIECISSP
Industry Keywords
Post-Sales SupportTechnical ResourceSales CallsTechnical IssuesSite SurveysEncryption Technologies802.1QMD5SSHSSL
Tech Stack
Tools & technologiesDNSNFSSMTPSwitchingTCP/IP
About the role
Key responsibilities & impact- Work closely with a sales representative in a defined territory
- Support the sales organization on technical matters across pre-sales, sales calls, and post-sales
- Qualify sales leads from a technical standpoint
- Serve as the main technical resource on sales calls
- Answer and educate customers on features, specifications, functionality, and integration
- Provide expertise on networking applications and solutions
- Lead technical contact for identified accounts on post-sales technical issues
- Collaborate with technical support and engineering to answer, escalate, and resolve customer technical issues
- Identify customers requiring post-sales training and provide assistance
Requirements
What you’ll need- Field sales experience
- Experience in technical/pre-sales support as a sales or systems engineer
- Experience with LAN/WAN/Internet services administration
- Experience with wireless technologies, including deployment, support, and site surveys
- Solid understanding of wireless authentication technologies
- Exceptional understanding of DNS, NFS, SMTP, HTTP, and TCP/IP
- Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and anti-virus technologies
- Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES
- Experience with encryption and authentication technologies
- Certifications: CCIE, CISSP
- Bachelor's Degree
- English-language posting; no specific language requirement stated
Benefits
Comp & perks- Reasonable accommodations for all qualified individuals with disabilities
- Equal opportunity employment
- Diversity and consideration for qualified applicants without regard to protected characteristics
