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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full sales cycle for software solutions in the Spanish market, with a strong focus on account management, renewals, and upselling. Proven ability to build relationships with enterprise clients and navigate complex sales processes while achieving sales targets.
Highest-signal resume keywords
Software Sales ExperienceAccount ManagementSalesforce ProficiencyNative-Level SpanishValue-Based Sales Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementComplex Sales NegotiationPipeline DevelopmentForecasting AccuracyConsultative SellingCustomer Relationship ManagementROI Proposal DevelopmentContract NegotiationSaaS SalesAccount Planning
Soft Skills
Self-Starter MindsetRelationship BuildingCollaborative TeamworkProblem SolvingCommunication Skills
Tools & Technologies
SalesforceCRM Systems
Industry Keywords
Multi-Site OrganisationsRetailFood ServiceGroceryHospitalityFacilities ManagementProcurementField ServiceMEDDICCChallenger Selling
About the role
Key responsibilities & impact- Own the full sales cycle for new business across the Spanish market, from prospecting and qualification through negotiation and contract signature
- Act as account manager for existing Spanish customers, owning renewals, upsell and expansion
- Build and manage a healthy pipeline of new business opportunities with mid-market and enterprise multi-site organisations in Spain
- Meet and exceed individual sales targets
- Run complex, consultative sales cycles with multiple stakeholders
- Uncover customer pain points, quantify the business value of the ServiceChannel platform, and present tailored proposals and ROI cases
- Lead discovery sessions and coordinate product demonstrations with Solutions Consulting
- Develop account plans and engage executive sponsors
- Negotiate commercial terms and navigate procurement, legal and security reviews
- Maintain accurate opportunity, forecast and activity data in Salesforce
- Partner with Marketing and BDRs on targeted campaigns, events and account-based programs in Spain
- Hand over new customers smoothly to Implementation
- Own existing customer relationships, customer health and executive engagement
- Drive renewals, upsell and cross-sell across the Spanish customer base
- Run regular business reviews with key customers and resolve escalations
- Represent ServiceChannel at industry events, trade associations and customer meetings across Spain
- Feed Spanish market insight back to Product and Marketing
Requirements
What you’ll need- At least 5 years of software sales experience covering both new business and account management
- Experience selling to multi-site organisations in retail, food service, grocery, hospitality or similar sectors
- Consistent record of meeting or exceeding sales targets
- Native-level Spanish and professional fluency in English, written and spoken
- Proven ability to manage long, complex sales cycles with multiple senior-level decision-makers
- Experience managing and growing existing customer accounts, including renewals, upsell and expansion
- Structured, value-based sales approach
- Strong network and proven ability to build relationships with enterprise clients in retail, grocery, restaurant, fitness and convenience in Spain
- Ability to forecast accurately and manage opportunities rigorously in Salesforce or a similar CRM
- Self-starter mindset: independent, ambitious and eager to deliver results quickly as part of a collaborative team
- Willingness to travel up to 60% within Spain and across Europe
- Experience selling SaaS into facilities/asset management, procurement or field service is a nice to have
- Familiarity with MEDDICC, Challenger, or Value Selling is a plus
- German or French is a nice to have
Benefits
Comp & perks- Uncapped commission plan
- Territory combining new business opportunity with an established customer base
- Real influence over how ServiceChannel grows in Spain
- Support from an experienced EMEA team, including Solutions Consulting, BDRs and Marketing
- Structured onboarding
- Product training
- Ongoing sales enablement
- Remote working with flexibility
- Career development opportunities within a growing European business
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- LTD insurance
- HSA
- 401(k) retirement plan