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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B SaaS accounts with a focus on renewals, upselling, and customer satisfaction. Proficient in leveraging CRM systems for pipeline management and data-driven decision-making.
Highest-signal resume keywords
Account ManagementB2B SaaS ExperienceSalesforce ProficiencyRevenue Growth StrategiesCustomer Relationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementRevenue Growth StrategiesForecastingPipeline ManagementCustomer SuccessSales Process DisciplineData AnalysisChurn MitigationUpsellingCross-Selling
Soft Skills
Communication SkillsRelationship BuildingCollaborationProblem SolvingContinuous Improvement
Tools & Technologies
SalesforceCRM Systems
Industry Keywords
Recurring Revenue ModelsB2B SaaSEnterprise SoftwareAsset ManagementFacilities ManagementOperations SoftwareReal Estate Software
About the role
Key responsibilities & impact- Manage a large book of accounts with recurring revenue models, ensuring timely renewals and account health
- Build trusted relationships with key decision-makers to drive product adoption and customer satisfaction
- Conduct regular outreach to identify growth opportunities and mitigate churn risk
- Achieve revenue targets through renewals, upsell, and cross-sell within assigned accounts
- Maintain accurate forecasting and pipeline management in CRM systems
- Partner with Customer Success to ensure seamless onboarding and ongoing product utilization
- Adhere to sales process discipline, CRM hygiene, and account governance best practices
- Leverage data and insights to prioritize outreach and improve efficiency
- Participate in continuous improvement initiatives to enhance inside sales scalability
- Work closely with Marketing, Product, and Professional Services to deliver customer value and support go-to-market initiatives
- Represent the voice of customers internally to inform product enhancements and service offerings
Requirements
What you’ll need- 3+ years of experience in inside sales, account management, or customer success within B2B SaaS or enterprise software
- Proven success managing high-volume, lower ARR portfolios with recurring revenue models
- Track record of meeting or exceeding revenue and retention goals
- Strong communication and relationship-building skills
- Experience using Salesforce or similar CRM platforms
- Background in asset management, facilities, operations, or real estate-focused software is a plus
- Familiarity with inside sales motions and scalable account management practices
Benefits
Comp & perks- Personal development resources, coaching and support through Accruent's “Grow Without Limits” program
- Equal opportunity employment
- Reasonable accommodations for applicants with disabilities