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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering training on CensiTrac software and maintaining knowledge of sterile processing equipment and systems. Possesses strong customer service skills and the ability to communicate effectively with both technical and non-technical stakeholders.
Highest-signal resume keywords
CensiTrac Software ImplementationSterile Processing ExperienceHSPA or CBSPD CertificationMicrosoft Office ProficiencyCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CensiTrac SoftwareSterile Processing KnowledgeTraining DevelopmentDocumentation CompletionProblem Identification
Soft Skills
Communication SkillsCreative Problem SolvingCustomer Engagement
Tools & Technologies
ServicePlusSaaS Product SuiteTraining PlansExpense Reporting Systems
Certifications & Qualifications
HSPA CertificationCBSPD Certification
Industry Keywords
Regulatory BodiesOperating RoomsClinical Team ActivitiesCustomer Advancement
About the role
Key responsibilities & impact- Work with members of the Customer Advancement team to deliver ServicePlus training
- Deliver advanced training to customers expanding their use of CensiTrac software
- Develop an in-depth understanding of the CensiTrac SaaS product suite
- Execute training on CensiTrac features and benefits for ServicePlus customers
- Complete training plans, reports, checklists, and other ServicePlus documentation
- Communicate with technical and non-technical client resources
- Provide demonstrations and in-services at client sites
- Maintain knowledge of equipment, products, and systems related to sterile processing
- Develop creative solutions to help customers use the Censis product suite effectively
- Provide positive customer service and represent Censis products professionally
- Identify and communicate installation problems, software bugs, and vital software modifications to internal teams
- Participate in Censis educational events and Clinical Team activities
- Support other departments and perform other assigned duties
- Maintain accurate travel expense records
Requirements
What you’ll need- Minimum 1-year experience in a Sterile Processing department
- Current professional certification with HSPA or CBSPD
- Minimum of 1 year experience using or implementing CensiTrac
- Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms
- Proficient in the use of Microsoft Office products, computer systems, and common software products
- Requires travel up to 75%
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities
- Learning and growth opportunities
- Diverse and inclusive culture