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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in construction procurement, project management, and client relationship management, with a strong focus on Job Order Contracting and public construction operations. Proficient in analyzing project requirements, managing multiple projects, and delivering results on time and within budget.
Highest-signal resume keywords
Job Order ContractingConstruction ManagementProject ManagementCustomer ServiceAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Construction ProcurementScope DevelopmentPrice Proposal DevelopmentConstruction DocumentationBudget ManagementRevenue ForecastingMicrosoft OfficePowerBiCustom Tracking DocumentsPublic Procurement Methods
Soft Skills
Communication SkillsInterpersonal SkillsTeam BuildingProblem SolvingTime Management
Certifications & Qualifications
Bachelor’s Degree in EngineeringBachelor’s Degree in ArchitectureBachelor’s Degree in Construction Management
Industry Keywords
Public Construction OperationsFacilities ConstructionRoad ConstructionContract ComplianceClient Retention
About the role
Key responsibilities & impact- Provide support and training for products and services centered around Job Order Contracting (JOC)
- Prepare and maintain schedules of detailed activities to accomplish client procurement objectives
- Implement project procedures from project identification through scope development, proposal review, contract compliance, notice to proceed, and construction execution
- Read and understand construction plans and specifications
- Conduct comprehensive price proposal reviews and create and review detailed construction line-item proposals
- Train contractors in Gordian software and client procedures
- Assist in client contract bidding
- Communicate with clients and internal team members to complete projects on time and on budget
- Manage multiple accounts and develop positive customer relationships
- Drive client retention, renewals, upsells, and satisfaction
- Collaborate with Project Managers, Account Managers, Finance, Sales, Business Operations, and cross-functional teams
- Troubleshoot operational processes and provide software training to client and contractor staff
- Determine customer success and failure root causes and drive process enhancements
- Maintain customer service levels, operational excellence, and strategic insight
- Collaborate with construction management firms to develop standards and procedures
- Assist with billing setup and invoicing
- Participate in budget development, management, and revenue forecasting
- Develop annual program usage and benchmark reports
- Monitor construction and project activities to ensure client needs, schedules, and budgets are met
- Review contractor change requests and initiate job order supplementals when appropriate
- Interact with owner representatives, contractors, and facility end-users
- Review contractors’ daily inspection reports and report weekly construction progress to upper management
Requirements
What you’ll need- Bachelor’s degree in engineering, Architecture, Construction Management, or a related field, or comparable work experience
- 5+ years of construction procurement, construction management, project management, or general contracting related experience in both facilities and road construction preferred
- Extensive knowledge and experience in public construction operations, pricing and contracting, including scope development and estimating/price proposal development
- High level analytical skills and problem-solving capabilities
- Ability to effectively manage several projects simultaneously in development and in the field during construction
- Excellent customer service and communication skills
- Strong interpersonal and team building skills
- Flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results
- Ability to meet client and corporate deadlines
- Time management skills
- Self-motivated; works well independently and in a group dynamic
- Proficient with Microsoft Office products, including Word, Excel, PowerBi
- Ability to develop and generate custom tracking documents and reports
- Background in construction documentation and administration preferred, but not required
- Job Order Contracting or IDIQ experience preferred, but not required
- Comprehensive understanding of various public procurement and project delivery methods and requirements
- Travel 50-70% within assigned geographic area (WA and OR)
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- LTD insurance
- HSA
- 401(k) retirement plan
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities