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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting ROI modeling, developing business cases, and delivering value-focused presentations to stakeholders. Proficient in utilizing data-driven insights to support sales cycles and enhance customer value realization in B2B SaaS environments.
Highest-signal resume keywords
ROI ModelingBusiness Case DevelopmentValue-Based SellingCustomer Lifecycle ManagementData-Driven Customer Impact Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ROI ModelingBusiness Case DevelopmentData-Driven Customer Impact AnalysisFinancial AnalysisValue Realization Methodology
Soft Skills
Strong Communication SkillsPresentation SkillsCollaboration
Tools & Technologies
ExcelPowerPointSalesforceCRM Systems
Certifications & Qualifications
Advanced Degree in BusinessCertifications in Business Analysis or Consulting
Industry Keywords
B2B SaaSAsset-Intensive IndustriesHighly Regulated IndustriesSaaS Financial MetricsCustomer Success
About the role
Key responsibilities & impact- Partner with Account Executives, Value Realization team members, and Solutions Consultants to understand customer goals, baseline metrics, and operational pain points
- Lead or support value discovery sessions and business case development for strategic sales opportunities
- Conduct ROI, total cost of ownership, and cost-benefit analyses to articulate the financial impact of Accruent solutions
- Deliver value-focused presentations to customer stakeholders and executive decision-makers
- Establish frameworks to measure pre- and post-implementation success metrics
- Track and report realized value through customer adoption, process improvements, cost savings, and other performance outcomes
- Support Executive Business Reviews with data-driven insights on account value achieved
- Identify whitespace and expansion opportunities based on unmet needs or unrealized value
- Collaborate with Sales, Value Realization, Services, and Product teams to align value stories with customer use cases and industry benchmarks
- Support the sales cycle, including RFP responses, procurement justification, and contract negotiations
- Enable sellers and account teams with tools, templates, and content for value-based selling
- Refine Accruent’s value realization methodology, templates, and messaging
- Capture and share best practices, reusable business cases, and outcome-based reference materials
- Support development of success stories and value narratives for marketing and customer advocacy programs
Requirements
What you’ll need- 3–6 years of experience in customer value, sales engineering, customer success, management consulting, or financial analysis in a B2B SaaS or technology company
- Demonstrated ability to conduct ROI modeling, build business cases, or perform data-driven customer impact analysis
- Strong communication and presentation skills with the ability to translate complex data into compelling customer narratives
- Experience working directly with customers and internal cross-functional teams in a fast-paced environment
- Proficiency in Excel, PowerPoint, and CRM systems such as Salesforce
- Exposure to enterprise customers, particularly in asset-intensive or highly regulated industries
- Familiarity with value-based selling, customer lifecycle management, or SaaS financial metrics such as ARR, CAC, and LTV
- Bachelor's degree in Business, Finance, Economics, or a related field is preferred
- Advanced degree or certifications in business analysis or consulting is a plus
Benefits
Comp & perks- Personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities