FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer success strategy, relationship building, and upselling within key accounts. Proficient in analyzing customer needs and delivering tailored solutions to enhance retention and revenue growth.
Highest-signal resume keywords
Customer Success StrategyB2B ExperienceCRM ProficiencyFluency in Spanish and ItalianAnalytical Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Success PlansUpsellingBusiness AnalysisTechnical CommunicationAccount Management
Soft Skills
Interpersonal SkillsCommunication SkillsProblem SolvingPersonal OrganizationIntegrity
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft TeamsMicrosoft OutlookDynamics CRMSalesforce
Industry Keywords
Key Account ManagementCustomer RetentionRecurring RevenueProfessional IndustryFast-Paced Environment
About the role
Key responsibilities & impact- Ensure Fluke FPC customers' expectations are met or exceeded through products and solutions
- Develop an in-depth understanding of FPC Key Account customers and their business needs and goals
- Identify upsell opportunities and preserve recurring revenue
- Help craft Fluke's customer success strategy
- Build strong relationships with Fluke customers
- Establish trusted-advisor relationships with Fluke FPC customers
- Increase adoption, ensure retention and grow revenue within key accounts
- Develop customer success plans outlining critical success and growth factors
- Work with all organizational levels internally and with external partners
- Collaborate, problem solve and strategize with the team
- Perform other related duties as assigned
Requirements
What you’ll need- Bachelor Degree (Business field preferred)
- 1-2 years of experience in a business-to-business (B2B) environment in the professional industry
- Strong working knowledge of Microsoft Word, Excel, Teams and Outlook
- Previous experience with CRM, such as Dynamics CRM or Salesforce
- Spanish and Italian are required
- Fluency in English
- Exceptional interpersonal, communication and writing skills
- Ability to anticipate and solve problems
- Ability to communicate technical information to understand customer needs
- Ability to work independently with reasonable supervision
- Accountability and personal organization
- Personal integrity and good judgment
- Analytical skills to identify problems, find solutions and improve relationships
- Ability to adjust in a fast-paced environment
Benefits
Comp & perks- Flexibility in work arrangements
- Hybrid work policy
- Growth and development opportunities within the department and other departments
- International, team-centered, customer-focused, quality-focused and growth-oriented work environment
- Open, honest, fun and inclusive team environment
- Integration activities
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities