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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, validating, and maintaining medical devices while providing exceptional customer support and training. Proficient in troubleshooting complex technical issues and managing service records within highly regulated environments.
Highest-signal resume keywords
Medical Device MaintenanceTroubleshooting SkillsCustomer-Facing CommunicationMicrosoft 365 FamiliarityField Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical ServicePreventative MaintenanceComplex Issue DiagnosisService Record ManagementEquipment Commissioning
Soft Skills
Problem-Solving SkillsIndependent Work AbilityTime Management
Tools & Technologies
CRM SystemsDigital Service Tools
Industry Keywords
Regulated EquipmentHealthcare SupportCustomer SatisfactionContinuous ImprovementSterilization Systems
About the role
Key responsibilities & impact- Install, validate and commission new equipment
- Perform planned preventative maintenance on medical devices
- Diagnose and resolve complex technical issues
- Provide on-site customer support and training
- Collaborate with Sales, Clinical Education and Technical Service teams
- Maintain accurate service records and documentation in company systems
- Manage tools, inventory and parts within the assigned territory
- Support continuous improvement initiatives and customer satisfaction activities
- Support hospitals and surgery centers across the assigned territory
- Help healthcare providers keep critical sterilization systems operating reliably
Requirements
What you’ll need- 3+ years of experience in a technical service, field service or maintenance role
- Experience working with medical devices or other highly regulated equipment is preferred
- Strong troubleshooting and problem-solving skills
- Excellent customer-facing communication skills
- Ability to work independently and manage a busy schedule
- Good English and Dutch communication skills
- Familiarity with Microsoft 365, CRM systems and digital service tools
- Ability to travel up to 90% within the assigned territory
- Ability to undertake occasional overnight travel and on-call support
Benefits
Comp & perks- Ongoing training and professional development opportunities
- Highly autonomous, field-based role
- Collaboration with a supportive and experienced international team
- Work with industry-leading medical technology
- Direct impact on patient care and customer success