HR Operations

Fortive

. Serve as the primary point of contact for employee support across the APAC region .

Posted 9/23/2026full-timeBengaluru • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR administration processes, employee support, and compliance with employment laws. Proficient in maintaining accurate employee records and enhancing support processes through effective communication and collaboration.

Highest-signal resume keywords

HR AdministrationEmployee SupportHRIS ProficiencyCustomer Service SkillsConfidentiality Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR PoliciesPayroll ProcessingBenefits EnrollmentRecord MaintenanceEmployment Law KnowledgeTime-Off ManagementData ProcessingProcess ImprovementOracle HRISHuman Capital Management

Soft Skills

Active ListeningEffective CommunicationOrganizational SkillsTime ManagementCollaboration

Tools & Technologies

Case Management ToolsDigital Record SystemsInternal Databases

Industry Keywords

Employee RecordsConfidential InformationCross-Functional CollaborationFeedback AnalysisProcess Enhancements

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Serve as the primary point of contact for employee support across the APAC region
Address and resolve inquiries related to HR policies, benefits, payroll, and other employee matters using voice, chat, and case management tools
Maintain accurate employee records, including personal information and payroll inputs
Process employment status changes, salary adjustments, benefits enrollment, and time-off requests
Improve employee support processes and the knowledge base through feedback analysis and recommended solutions
Collaborate with HR and payroll teams to process new hires, terminations, promotions, salary adjustments, and other employee data accurately and promptly
Maintain digital employee and related-employee records in accordance with record retention policies, procedures, and applicable laws and regulations
Maintain confidentiality of work-related issues, records, and company information
Maintain internal and external databases containing employee information

Requirements

What you’ll need

Strong customer service skills and ability to provide exceptional customer service
Ability to actively listen to employee needs and effectively communicate solutions
Ability to maintain accurate and up-to-date employee records and process transactions precisely
In-depth understanding of HR policies, procedures, and employment laws
Excellent written and verbal communication skills
Strong organizational and time management skills; ability to manage multiple tasks, prioritize effectively, and meet deadlines
Ability to handle sensitive and confidential information with discretion
Ability to identify areas for improvement and drive process enhancements
Experience working collaboratively with cross-functional teams and stakeholders
Bachelor's degree in human resources or related field preferred
Minimum of 2–4 years of HR administration or related experience preferred
Strong knowledge of HR administration processes and regulations
Familiarity with human capital management principles and practices
Proficiency in HRIS systems, such as Oracle, preferred
Must be proficient in English