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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering high-quality training on Censis applications and maintaining client satisfaction during implementation. Proficient in hardware installation, troubleshooting, and utilizing Microsoft Office applications for reporting and data preparation.
Highest-signal resume keywords
Censis SaaS Product Suite KnowledgeExceptional Presentation SkillsHardware Installation ExpertiseCCSVP CertificationExperience in Healthcare Environments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CensiTracLoanerLinkScopeTracCensiTrac Analytics ModulesMicrosoft Office ApplicationsElectrochemical Marking TechnologiesLaser Marking TechnologiesData PreparationInstallation Problem IdentificationSoftware Bug Identification
Soft Skills
Exceptional Communication SkillsWell OrganizedDetail OrientedSelf-Motivated
Tools & Technologies
AdobeWordExcelSalesforceProject Management Software
Certifications & Qualifications
CCSVP CertificationCertified in Sterile Processing
Industry Keywords
Sterile ProcessingHealthcare EnvironmentsSurgical Instruments Nomenclature
About the role
Key responsibilities & impact- Deliver high-quality training for all Censis applications to facility staff and management in the field and virtually
- Develop in-depth understanding of the Censis SaaS product suite, including CensiTrac, LoanerLink, ScopeTrac, and CensiTrac Analytics Modules
- Develop implementation strategies and identify/evaluate installation problems
- Train clients on all features and benefits of Censis products
- Provide demonstrations and in-services at client sites and virtually
- Complete training checklists, daily reports, and implementation reports
- Participate in software upgrade training
- Identify installation problems, software bugs, and necessary software modifications for Product Development
- Assist with hardware installation and uninstallation during operational readiness validations
- Establish and maintain client satisfaction during implementation training
- Maintain expertise in hardware installation and troubleshooting for PCs, printers, label printers, scanners, PDAs, and related equipment
- Learn new features for all Censis products
- Build container definitions with great attention to detail
- Use electrochemical and laser marking technologies to mark, identify, and commission instruments
- Prepare customer count-sheet data for upload using Adobe, Word, and Excel
- Provide internal support to other departments and perform other assigned duties
- Work toward CCSVP certification if not previously certified as a sterile processing professional
- Complete annual performance reviews and performance/development goals
Requirements
What you’ll need- Exceptional presentation and communication skills
- Familiarity and ease with computer systems
- Well organized and detail oriented
- Self-Motivated individual
- Experience with Microsoft Office Applications
- Bachelor degree in Business, Information Systems or equivalent experience
- Ability to physically lift up to 25 lbs when assisting with hardware installation/uninstallation
- Ability to travel up to 75%, including weekly travel to different facilities Monday through Friday
- May be required to work weekend or overnight shifts
- Preferred: Certified in Sterile Processing
- Preferred: Experience implementing systems in healthcare environments
- Preferred: 1-2 years Sterile Processing or healthcare experience with knowledge of Surgical instruments nomenclature
- Preferred: Experience with Salesforce and/or other project management software
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities
- Remote work arrangement