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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering high-quality training on Censis applications, with a strong focus on client satisfaction and effective communication. Proficient in hardware installation, troubleshooting, and utilizing Microsoft Office applications for reporting and data management.
Highest-signal resume keywords
Censis SaaS Product Suite KnowledgeSterile Processing CertificationTraining Delivery and Presentation SkillsHealthcare Systems Implementation ExperienceMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CensiTracLoanerLinkScopeTracCensiTrac Analytics ModulesHardware Installation and TroubleshootingElectrochemical Marking TechnologiesLaser Marking TechnologiesData Preparation Using ExcelSalesforce ExperienceProject Management Software Experience
Soft Skills
Exceptional Communication SkillsWell OrganizedDetail OrientedSelf-Motivated
Tools & Technologies
AdobeWordExcel
Certifications & Qualifications
Sterile Processing CertificationCCSVP Certification
Industry Keywords
Healthcare Environment ExperienceSurgical Instruments NomenclatureClient SatisfactionImplementation StrategiesTechnical Hardware Testing
About the role
Key responsibilities & impact- Deliver high-quality training for all Censis applications to facility staff and management in the field and virtually
- Work with customer data and conduct technical hardware testing before training
- Develop in-depth understanding of the Censis SaaS product suite, including CensiTrac, LoanerLink, ScopeTrac, and CensiTrac Analytics Modules
- Develop implementation strategies and identify and evaluate installation problems
- Train clients on all features and benefits of Censis products
- Provide demonstrations and in-services at client sites and virtually
- Complete training checklists, daily reports, and implementation reports
- Participate in software upgrade training
- Identify installation problems, software bugs, and necessary software modifications for Product Development
- Assist with installing and uninstalling hardware during operational readiness validations
- Establish and maintain client satisfaction during implementation training
- Participate in required project tasks and support internal departments
- Maintain expertise in hardware installation and troubleshooting for PCs, printers, label printers, scanners, and PDAs
- Proactively learn new Censis product features
- Build container definitions with strong attention to detail
- Use electrochemical and laser marking technologies to mark, identify, and commission instruments
- Prepare customer count sheet data for upload using Adobe, Word, and Excel
- Complete annual performance reviews and performance and development goals
- Work toward CCSVP certification if not previously certified as a sterile processing professional
Requirements
What you’ll need- Exceptional presentation and communication skills
- Familiarity and ease with computer systems
- Well organized and detail oriented
- Self-Motivated individual
- Experience with Microsoft Office Applications
- Certified in Sterile Processing (preferred)
- Experience implementing systems in healthcare environments (preferred)
- 1-2 years Sterile Processing or healthcare experience with knowledge of Surgical instruments nomenclature (preferred)
- Experience with Salesforce and/or other project management software (preferred)
- Bachelor degree in Business, Information Systems or equivalent experience
- Ability to physically lift up to 25 lbs.
- Willingness to work weekend or overnight shifts as required
- Travel requirement up to 75%
