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Fortive

Key Account Representative

Fortive

. Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations .

Posted 10/2/2026full-timeRemote • South Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in key account management within the SaaS industry, focusing on client relationship building, technical understanding of software solutions, and achieving revenue targets. Proficient in utilizing CRM tools to manage client interactions and performance metrics effectively.

Highest-signal resume keywords
Key Account ManagementSaaS Industry ExperienceCRM Software ProficiencyStrong Communication SkillsResults-Oriented Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Key Account ManagementTechnical AptitudeProblem-Solving SkillsOrganizational SkillsTime Management
Soft Skills
Strong CommunicationNegotiation SkillsInterpersonal Skills
Tools & Technologies
CRM SoftwareSalesforceSalesloftSales Analytics Tools
Industry Keywords
SaaS SolutionsClient AdvocacyRevenue TargetsUpsell OpportunitiesCross-Sell Opportunities

About the role

Key responsibilities & impact
  • Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations
  • Act as the primary point of contact and client advocate
  • Understand clients' business goals and align SaaS solutions with their needs
  • Monitor customer usage and performance, identify improvement opportunities, and provide guidance
  • Maintain deep knowledge of the company's SaaS products and services
  • Keep up to date with industry trends and competitive landscape
  • Identify upsell and cross-sell opportunities within key accounts
  • Collaborate with sales and marketing teams to expand revenue within existing clients
  • Address client inquiries, concerns, and issues, coordinating with support and technical teams as needed
  • Ensure client satisfaction by resolving issues effectively and efficiently
  • Maintain accurate client interaction and activity records using CRM tools
  • Provide regular reports and updates on key account performance and opportunities
  • Represent Gordian, a provider of facility and construction cost data, software, and services for the building lifecycle

Requirements

What you’ll need
  • Bachelor's degree in business, marketing, or a related field (or equivalent experience)
  • Proven experience in key account management, preferably in the SaaS industry
  • Strong communication, negotiation, and interpersonal skills
  • Technical aptitude and ability to understand complex software solutions
  • Problem-solving skills and ability to work under pressure
  • Excellent organizational and time management abilities
  • Results-oriented mindset focused on achieving and exceeding revenue targets
  • Experience with CRM software and sales analytics tools, including Salesforce and Salesloft

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • LTD insurance
  • HSA
  • 401(k) retirement plan
  • Equal opportunity employer
  • Reasonable accommodations for applicants with disabilities