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Fortive

Renewal Account Representative

Fortive

. Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations .

Posted 11/3/2026full-timeGreenville • South Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management within the SaaS industry, focusing on client relationship building, revenue growth through upselling, and effective problem-solving. Proficient in utilizing CRM tools to track client interactions and performance metrics.

Highest-signal resume keywords
Account ManagementSaaS SolutionsCRM SoftwareSalesforceSales Analytics

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementSaaS SolutionsSales Quota AchievementUpsellingCross-SellingPerformance MonitoringTechnical AptitudeProblem-SolvingOrganizational SkillsTime Management
Soft Skills
Communication SkillsNegotiation SkillsInterpersonal SkillsResults-Oriented MindsetClient Satisfaction
Tools & Technologies
CRM ToolsSalesforceSalesloft
Industry Keywords
SaaS IndustryClient RelationshipsRevenue GrowthCustomer RenewalsStakeholder Engagement

About the role

Key responsibilities & impact
  • Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations
  • Understand clients' business goals and objectives to align SaaS solutions with their needs
  • Monitor customer usage and performance, identifying opportunities for improvement and providing guidance
  • Maintain a deep understanding of the company's SaaS products and services
  • Achieve or exceed sales quota through customer renewals, upsells, and expansion opportunities
  • Identify upsell and cross-sell opportunities within key accounts
  • Collaborate with sales and marketing teams to expand revenue within existing clients
  • Address client inquiries, concerns, and issues, coordinating with support and technical teams when necessary
  • Ensure client satisfaction by resolving issues effectively and efficiently
  • Maintain accurate client interaction and activity records using CRM tools
  • Provide regular reports and updates on account performance and opportunities

Requirements

What you’ll need
  • Bachelor's degree in business, marketing, or a related field (or equivalent experience)
  • 2 years+ proven experience in account management, preferably in the SaaS industry
  • Strong communication, negotiation, and interpersonal skills
  • Technical aptitude and the ability to understand complex software solutions
  • Problem-solving skills and the ability to work under pressure
  • Excellent organizational and time management abilities
  • Results-oriented mindset with a focus on achieving and exceeding revenue targets
  • Experience with CRM software and sales analytics tools including Salesforce and Salesloft

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • LTD insurance
  • HSA
  • 401(k) retirement plan
  • Equal opportunity employer
  • Reasonable accommodations for applicants with disabilities