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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of Asset Solutions products and the ability to implement large-scale software solutions while effectively managing customer relationships and project workflows. Strong operational management and communication skills are essential for collaborating with cross-functional teams and expediting the sales process.
Highest-signal resume keywords
Asset Solutions Product KnowledgeProject ManagementCustomer Relationship ManagementProposal WritingSales Process Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementImplementation LifecycleBusiness Requirements TranslationOperational ManagementProposal DevelopmentContractual Document WritingCustomer Requirements DocumentationSalesforceCertiniaMicrosoft Office Suite
Soft Skills
Communication SkillsTeamworkLeadershipPresentation SkillsProblem-Solving
Industry Keywords
Professional ServicesAsset SolutionsMaintenance ConnectionTMSMeridianRedEyeVxFieldValue RealizationRFPsDiscovery Reviews
About the role
Key responsibilities & impact- Serve as the primary Professional Services team member providing recommendations and proposals for implementing Accruent Asset Solutions software
- Map customer business problems to solutions on the Accruent platform
- Apply deep functional and technical knowledge of at least one Asset Solutions product, such as Maintenance Connection, TMS, Meridian, RedEye, or VxField
- Collaborate with prospects, customers, Commercial Sales, Value Realization, Legal, Operations, Business Systems, and Professional Services Delivery
- Write proposals and contractual documents outlining goals, deliverables, and level of effort
- Partner with Commercial Sales to expedite solution sales while maintaining delivery integrity
- Design and refine implementation and expansion offerings with Professional Services Delivery leaders
- Manage, interpret, and document customer requirements in Statements of Work and proposals
- Participate in discovery reviews, RFPs, and Implementation Planning Meetings
- Present Services philosophy, methodology, and best practices during the pre-sales phase
- Build trusted-advisor relationships with prospects and customers
- Refine processes to optimize internal and external stakeholder experiences
- Visit customers and partners and participate in tradeshows/conferences up to 25% of the time
- Recommend Professional Services and software product additions and enhancements based on customer feedback and competitive analysis
- Report to the Director, Services Sales
- Perform other responsibilities as needed
Requirements
What you’ll need- Bachelor’s degree in a related field (e.g., Information Systems, Computer Science, Business Administration) or equivalent work experience implementing software technology
- Minimum of 4 years working with customers in project management, program management, or professional services
- Strong operational management, project management, and communication/presentation skills
- Experience implementing large-scale software solutions across all phases of the client software implementation lifecycle
- Ability to translate customer business requirements into business solutions
- Demonstrated ability to prioritize and manage workflow to meet deadlines
- Strong teamwork and leadership skills to lead cross-functional collaboration
- Passion for winning deals and expediting the sales process
- Advanced knowledge of one Asset Solutions product line and ability to learn a second
- Advanced knowledge of the value of Professional Services offerings, including Implementation, Managed Services, and expansions
- Advanced knowledge of Microsoft Office Suite
- Working knowledge of Salesforce
- Working knowledge of Certinia (formerly FinancialForce)
- Ability to adjust work schedule to meet the needs of prospects’, customers’, and peers’ time zones
- Willingness to travel up to 25%
Benefits
Comp & perks- Personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program
- Full-time, exempt employment
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities