Trade Specialist

Fortive

. Develop the SC Managed Solution by taking ownership of provider and client success .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client and provider relationships within the trade services sector, utilizing data analysis and presentation skills to enhance service delivery and operational efficiency. Proficient in using ServiceChannel software and Microsoft Office Suite to support trade repair processes and client success.

Highest-signal resume keywords

5+ Years Experience In HVAC/R, Plumbing, Electrical, General Contracting, Handyman Services, Painting, Flooring, Or RoofingProficiency In Microsoft Office Suite And SaaS PlatformsExperience With ServiceChannel SoftwareStrong Attention To DetailExcellent Verbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPresentation AbilitiesTrade Repair ExpertiseProposal ReviewSLA Compliance Evaluation

Soft Skills

Relationship BuildingPrioritizationMultitaskingCustomer ServiceInnovative Mindset

Tools & Technologies

ServiceChannel SoftwareMicrosoft Office Suite

Certifications & Qualifications

Trade Certifications

Industry Keywords

Facility Management ServicesIFM ExperienceCommercial Spaces

About the role

Key responsibilities & impact

Develop the SC Managed Solution by taking ownership of provider and client success
Use ServiceChannel software tools and established process flows to provide trade repair expertise to managed clients
Review proposals within the trade area for accuracy, repair alignment, and SLA compliance
Evaluate labor hours, parts, and material markups to support transparent client pricing
Compare problem descriptions with provider diagnoses and recommended scopes of work
Collaborate with internal teams during RFPs to answer questions accurately
Evaluate complex work tasks for clients with multiple locations
Review work exceeding normal repairs or established NTEs and provide timely approvals
Update and document work order information throughout the work order lifecycle
Collaborate with internal teams during client meetings and presentations
Learn, apply, and improve standard operating procedures
Present the trade specialist team's value during regular business reviews
Attend client or provider meetings as needed for trade expertise

Requirements

What you’ll need

5+ years of experience in HVAC/R, plumbing, electrical, general contracting/handyman services, painting, flooring, or roofing for commercial spaces
Ability to build relationships with diverse teams, clients, and providers
Excellent verbal and written communication skills
Data analysis and presentation abilities, including for executive audiences
Prioritization and multitasking capabilities
Experience or readiness to create and deliver presentations alongside Facility Coordinators
Customer service background
Strong attention to detail
Innovative and resourceful mindset
Proficiency in Microsoft Office Suite and SaaS platforms
Experience or familiarity with ServiceChannel preferred
Facility Management Services or IFM experience preferred
Trade certifications are a plus

Benefits

Comp & perks

Medical, dental, and vision insurance
Life insurance
401(k) with match
Flexible time-off policy
Paid parental leave
Long-term disability insurance
HSA
Healthy work/life balance
Employee development resources
Reasonable accommodations for applicants with disabilities