eCommerce Associate Account Manager

Forward Solutions

. Manage assigned account workflows across Amazon Vendor Central, Seller Central, and other marketplaces .

Posted 10/31/2026full-timeUnited StatesMid-Level💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing account workflows across eCommerce platforms, with strong analytical skills to interpret data and make informed recommendations. Proficient in maintaining project trackers and delivering accurate KPI reports while collaborating effectively with internal teams and clients.

Highest-signal resume keywords

Microsoft ExcelAnalytical SkillsAccount ManagementECommerce PlatformsCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProject ManagementPricing StrategyInventory ManagementSales AnalyticsPromotions ManagementKPI ReportingProblem-SolvingWorkflow ImprovementMerchandising Analytics

Soft Skills

Organizational SkillsCollaborationDependable Follow-ThroughVerbal CommunicationWritten Communication

Tools & Technologies

Amazon Vendor CentralSeller CentralPower BIProject TrackersDashboard Tools

Industry Keywords

ECommerceRetail OperationsDigital MarketingBusiness AnalyticsClient Relationships

About the role

Key responsibilities & impact

Manage assigned account workflows across Amazon Vendor Central, Seller Central, and other marketplaces
Oversee catalog updates, pricing, promotions, inventory exceptions, retailer requests, and related follow-up
Maintain project trackers, monitor deadlines, identify potential issues, and escalate concerns when needed
Ensure assigned deliverables are completed accurately and on time
Analyze sales, traffic, conversion, profitability, pricing, inventory, advertising, and competitive trends
Identify performance issues, determine potential root causes, and recommend corrective actions
Maintain account dashboards and monitor progress toward established goals
Prepare KPI reports, business reviews, account updates, and action plans
Collaborate with Account Managers and internal teams including advertising, merchandising, content, analytics, and operations
Coordinate project deliverables and ensure tasks are completed within established timelines
Participate in client meetings and present assigned updates and recommendations as experience develops
Maintain professional communication and dependable follow-through with clients and internal partners
Identify opportunities to improve workflows, reporting accuracy, and operational efficiency
Document repeatable processes and help improve account management practices
Develop expertise in eCommerce platforms, product economics, marketplace operations, and client relationships
Take on increasing responsibility as knowledge and experience grow

Requirements

What you’ll need

Strong Microsoft Excel skills, including PivotTables, lookups, and working with large datasets
Strong analytical and problem-solving skills with the ability to interpret data and make recommendations
Excellent organizational skills and ability to manage multiple priorities and deadlines
Strong written and verbal communication skills
Ability to work independently while collaborating effectively with a remote team
Bachelor's degree in a relevant discipline or equivalent practical experience
Preferred: 1–3 years of experience in eCommerce, account management, digital marketing, retail operations, sales, or business analytics
Preferred: Experience with Amazon Vendor Central or Seller Central
Preferred: Familiarity with Walmart, Costco, club channels, or other online marketplaces
Preferred: Experience with Power BI or similar reporting and dashboard tools
Preferred: Knowledge of product sales, inventory, pricing, digital advertising, or merchandising analytics

Benefits

Comp & perks

Discretionary incentive bonus may be available for eligible positions, subject to incentive program guidelines and Senior Management approval