Community Relations Representative

Foundry Treatment Center Steamboat

. Generate leads and develop a consistent pipeline of referrals for business development .

Posted 10/23/2026full-timeRemote • Colorado • United StatesJuniorMid-Level💰 $75,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship-building capabilities and effective communication skills to generate leads and develop a consistent pipeline of referrals. Proficient in utilizing CRM systems and Microsoft Office Suite while adhering to confidentiality and regulatory standards.

Highest-signal resume keywords

Lead GenerationRelationship BuildingCRM System ExperienceSales and Marketing ExperienceExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead GenerationSales ExperienceMarketing ExperienceCRM System ProficiencyMicrosoft Office Suite ProficiencyPresentation SkillsCustomer ServiceTime ManagementKnowledge of Trauma-Integrated CareAbility to Meet KPIs

Soft Skills

Strong Relationship Building SkillsExcellent Verbal and Written CommunicationIntegrity and ProfessionalismCreative ThinkingCollaboration Skills

Tools & Technologies

CRM SystemMicrosoft Office SuiteKIPU

Certifications & Qualifications

Valid Colorado Driver's License

Industry Keywords

Substance AbuseMental HealthConfidentialityState and Federal LawAccrediting Agency Regulations

About the role

Key responsibilities & impact

Generate leads and develop a consistent pipeline of referrals for business development
Develop and retain referrals from medical and mental health settings and professionals within a given territory
Represent the company publicly and employ creative strategies to enhance its presence among the professional community
Travel frequently to agencies, facilities and professionals within and outside the community
Maintain confidentiality and adhere to facility policies and procedures, State & Federal law, and accrediting agency regulations and standards
Identify, build and maintain relationships with key referral partners
Maintain regular servicing scheduling combining referral partner maintenance and new business development
Conduct quality presentations to agencies, hospital staff, admissions teams, discharge planners and others
Communicate with admissions, clinical care coordinators, and other departments
Track activity in KIPU and meet monthly KPIs
Present virtually and in person
Travel frequently, including some weekends and/or occasional evenings

Requirements

What you’ll need

Must reside in Colorado
Bachelor’s degree preferred
High school diploma or equivalent required
Minimum of two years customer service, sales, publicity and/or marketing experience
Two years experience in substance abuse or mental health field preferred
Experience with CRM system preferred
Valid, non-restricted Colorado driver's license with clean record
Reliable transportation
Excellent verbal and written communication skills
Strong relationship building skills
Ability to listen well and offer solutions
Results driven with a proven track-record of meeting and exceeding defined goals
Ability to act with integrity, professionalism, and confidentiality
Strong collaboration skills with the ability to think creatively and share ideas
Ability to manage time effectively
Knowledge of industry and trauma-integrated care
Experience in sales, marketing or related field
Proficient with Microsoft Office Suite or related software
Proficiency with or the ability to quickly learn the organization’s CRM system
Able to access and conduct meetings and presentations at multiple locations
Must be able to lift 15 pounds at times
Able to drive in all weather conditions

Benefits

Comp & perks

Bonus structure
Medical, dental and vision insurance
Supplemental accident and hospital indemnity coverage
Voluntary Term Life insurance
Employee Assistance Program
Monthly wellness reimbursement
Employee recognition and rewards programs
Employee referral incentive program
Employer-sponsored 401(k) plan
Professional growth and development
Continuing education reimbursement
Unlimited paid time off (exempt employees) + sick days
Paid time off policy (non-exempt employees) + sick days
Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)