Account Director, Business Development

Four Seasons Hotels and Resorts

. Identify, qualify and develop new group business opportunities across Europe for the global Four Seasons portfolio .

Posted 9/29/2026full-timeLondon • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales and business development within the luxury hospitality sector, with a strong focus on building prospect pipelines and exceeding revenue targets. Proficient in managing client relationships and executing strategic initiatives across multiple properties and regions.

Highest-signal resume keywords

Sales Or Business Development ExperienceLuxury Hospitality ExpertisePipeline ManagementNegotiation SkillsFluency In English

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ProspectingConsultative SellingLead GenerationRevenue Target AchievementMarket Intelligence

Soft Skills

Relationship-BuildingOrganizational SkillsCommunication SkillsPresentation Skills

Tools & Technologies

SalesforceLinkedInMicrosoft OfficeSales Intelligence Platforms

Industry Keywords

Group SalesMeetings And EventsEuropean Sales LandscapeHigh-Value OpportunitiesTrade Shows

About the role

Key responsibilities & impact

Identify, qualify and develop new group business opportunities across Europe for the global Four Seasons portfolio
Build and manage a strategic pipeline of prospective clients, focusing on high-potential organizations, sectors and buyer segments
Conduct proactive outreach, discovery meetings and presentations to generate demand and uncover new business opportunities
Lead hotel prospecting initiatives across EMEA, coordinating participating hotels, client targets, communications and follow-up activities
Partner with hotels throughout the sales cycle, supporting qualification, proposals, site inspections, negotiations and conversions
Generate qualified leads and definite bookings that contribute to room-night and revenue goals
Develop emerging accounts and execute seamless handovers to Account Directors once strategic growth criteria are achieved
Represent Four Seasons at industry events, trade shows, customer programs and sales missions
Maintain accurate CRM records, sales activity reporting, pipeline forecasts and market intelligence

Requirements

What you’ll need

5+ years of sales or business development experience, ideally within luxury hospitality, group sales, meetings and events, or a related sector
Proven track record of building prospect pipelines, generating new business and exceeding revenue or conversion targets
Strong understanding of the European group sales, meetings and events landscape
Excellent prospecting, consultative selling, negotiation and relationship-building skills
Strong commercial acumen with the ability to identify, prioritize and convert high-value opportunities
Highly organized with exceptional pipeline management, forecasting and follow-through capabilities
Experience working across multiple properties, regions or global organizations is highly desirable
Proficiency with Salesforce, LinkedIn, Microsoft Office and sales intelligence platforms
Strong communication and presentation skills, with the confidence to engage senior decision-makers and industry partners
Fluency in English; additional European language capabilities are an advantage
Willingness to travel regularly throughout Europe and occasionally internationally
Ability to work 3 days per week in the Four Seasons Corporate Office, London

Benefits

Comp & perks

World-class employee experience and company culture
Commitment to supporting cancer research
Commitment to diversity, inclusion, equality and belonging at corporate offices and properties worldwide
Hybrid working model