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Associate Product Manager – Over-the-Road Visibility
FourKites, Inc.. Own product outcomes for one or more Over-the-Road modes: Truckload, LTL, Parcel or Last Mile .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on Over-the-Road modes, utilizing data analysis and AI tools to drive product outcomes and enhance customer engagement. Proficient in SQL and analytics platforms, with a strong ability to translate customer feedback into actionable product improvements.
Highest-signal resume keywords
Product ManagementSQLAI Tool UtilizationProduct AnalyticsSupply Chain Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementSQLData AnalysisUser Story WritingFeature Adoption ProgramsCustomer Health ScoringAgile DevelopmentPrototypingBacklog PrioritizationPerformance Tracking
Soft Skills
Customer AdvocacyCollaborationCommunicationProblem SolvingDiscovery Session Facilitation
Tools & Technologies
PendoAmplitudeAI Coding ToolsProduct Analytics PlatformsCustomer Success Tools
Certifications & Qualifications
Bachelor's Degree in EngineeringBachelor's Degree in OperationsBachelor's Degree in Supply ChainBachelor's Degree in Economics
Industry Keywords
Over-the-Road ModesTruckloadLTLParcelLast MileLogisticsFreight DynamicsCustomer SuccessSaaS OnboardingDistributed Engineering Teams
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own product outcomes for one or more Over-the-Road modes: Truckload, LTL, Parcel or Last Mile
- Track and analyze adoption, engagement and retention KPIs
- Identify friction points and adoption gaps using usage data, customer interviews, and Customer Success and Sales feedback
- Build and prioritize a backlog that improves customer stickiness
- Provide prioritization recommendations for roadmap planning
- Write SQL to explore feature usage, tracking performance and customer behavior
- Use AI coding tools such as Claude and Cursor to build prototypes, internal tools and quick analyses
- Work in product analytics platforms such as Pendo and maintain adoption dashboards
- Turn quantitative findings into product hypotheses and actionable backlog items
- Partner with Data Science and Engineering on instrumentation and event tracking
- Run discovery sessions and join onboarding calls, QBRs and support escalations
- Surface systemic product gaps and recurring pain points with Customer Success Managers
- Represent the customer voice in planning and sprint reviews
- Partner with Engineering and Design through scoping, development and post-launch monitoring
- Support Product Marketing with onboarding materials, release notes and adoption playbooks
- Contribute to presales conversations and market requirements gathering
- Independently own an OTR visibility product area and ship customer-facing improvements end to end
Requirements
What you’ll need- Associate Product Manager: 2–4 years in product management or a related role
- Product Manager: 5+ years, including end-to-end ownership of a product area and a track record of shipping with measurable business impact
- Practical experience in supply chain or logistics
- Understanding of shipper pain points, carrier dynamics and how freight moves day to day
- Strong SQL and comfort working hands-on with data
- Familiarity with analytics tools and ability to build a data-driven story independently
- Proven use of AI tools beyond drafting documents, including building prototypes, scripts and internal tools
- Ability to demonstrate something built using AI tools
- Experience running discovery calls and writing user stories
- Ability to turn qualitative feedback into crisp requirements
- Experience working with distributed engineering teams across time zones
- Ability to work with significant overlap with US Central Time
- Preferred: Experience with two or more of truckload, LTL, parcel and last mile
- Preferred: Prior work on SaaS onboarding flows, feature adoption programs or customer health scoring
- Preferred: Experience with Pendo, Amplitude or similar product analytics tools
- Preferred: Familiarity with agile development and working directly with engineering squads
- Preferred: Bachelor's degree in engineering, operations, supply chain, economics or another quantitative field
Benefits
Comp & perks- Competitive compensation with stock options
- 5 global recharge days
- Generous PTO and standard holidays
- Parental leave for all parents
- Annual wellness stipend
- Volunteer days
- Medical benefits start on first day of employment
- 36 PTO days (Sick, Casual and Earned)
- 5 recharge days
- 2 volunteer days
- Home office setup and technology reimbursement
- Lifestyle & family benefits
- Mental wellness support and guidance
- Ongoing learning & development opportunities, including Professional Development Program and Toastmasters Club
- Collaborative culture
- Time during the workday to learn and celebrate diversity