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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and client relationship management skills, with a focus on developing teams and driving business growth within the global mobility and immigration sectors. Capable of aligning operational delivery with commercial priorities while enhancing service quality and efficiency.
Highest-signal resume keywords
Global Mobility ExperienceClient Relationship ManagementTeam Development and CoachingBusiness Development ActivitiesStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Performance MonitoringService Quality ImprovementClient Engagement StrategiesProposal DevelopmentStrategic Account Growth
Soft Skills
LeadershipCommunicationPresentationCollaborationProactive Mindset
Certifications & Qualifications
Successful Completion of Pre-Employment Screening
Industry Keywords
ImmigrationBusiness TravelProfessional ServicesCross-Border ComplianceConsular Services
About the role
Key responsibilities & impact- Provide senior leadership and oversight to the US Nomadic commercial team
- Directly manage existing US-based Client Services Managers
- Coach and develop managers and strengthen leadership capability
- Provide guidance and escalation support on operational, client and people matters
- Allocate responsibilities and resources across the US operation
- Promote collaboration between the US team and Nomadic colleagues across other regions
- Build relationships with key US and global clients
- Oversee strategic client relationships and complex client matters
- Support client retention through proactive engagement, service reviews and identification of emerging requirements
- Identify opportunities to expand client relationships and introduce additional Nomadic services
- Participate in client pitches, demonstrations, RFPs and commercial discussions
- Develop new business opportunities across the United States and wider Americas region
- Represent Fragomen Nomadic at industry events, conferences and networking opportunities
- Support regional strategy and business planning
- Monitor operational performance, service quality and client trends across the US business
- Identify opportunities to improve efficiency, consistency and scalability
- Support implementation of global Nomadic initiatives within the Americas
- Serve as a senior point of escalation
- Align operational delivery with commercial priorities and growth strategy
Requirements
What you’ll need- Significant experience within global mobility, immigration, business travel, professional services or a related field
- Demonstrable experience managing and developing teams, including experienced managers
- Strong client relationship management skills, with experience engaging senior stakeholders
- Commercial awareness and ability to identify and develop opportunities within existing and prospective client relationships
- Experience supporting business development activities, proposals, pitches or strategic account growth
- Strong leadership, coaching and stakeholder management capabilities
- Excellent communication and presentation skills
- Ability to operate effectively across a global, matrixed organisation
- Proactive and commercially minded approach, balancing operational excellence with growth objectives
- Experience within business travel immigration, consular services or cross-border compliance would be particularly valuable
- Successful completion of pre-employment screening
- Legal authorization to work in the offered position’s location
Benefits
Comp & perks- Benefits offering
- 401K
- Paid time off plans