Collections Specialist

Franciscan Health

. Ensure accurate, compliant, and timely follow-up on claims submitted to third-party carriers/intermediaries .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSenior💰 $16 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Patient Accounting, including billing, collections, and compliance with state and federal regulations. Proficient in analyzing claims, identifying denial trends, and implementing process improvements to enhance efficiency.

Highest-signal resume keywords

Patient AccountingBillingCollectionsRevenue Cycle ProceduresCompliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Follow-UpDenial ReviewPayment Discrepancy AnalysisDocumentationData Analysis

Soft Skills

Customer ServiceTimely CommunicationProblem Solving

Tools & Technologies

Microsoft Office Applications

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Managed Care Contract TerminologyBilling RegulationsEOBRAPatient Accounts

About the role

Key responsibilities & impact

Ensure accurate, compliant, and timely follow-up on claims submitted to third-party carriers/intermediaries
Answer inquiries in a timely manner according to hospital policies
Ensure follow-up of claims and adhere to contractually binding conditions
Review denials and payment discrepancies identified on EOB, RA, or payer correspondence
Identify denial trends, provide documentation and data, and suggest process improvements
Review system work-list and report daily to resolve accounts unpaid within 30 days of claim submission
Document activity accurately and timely on patient accounts
Maintain follow-up procedures and working relationships with HIM and/or Patient Access
Verify newly received status information and update patient accounts
Report suspicious activities to the appropriate person
Work with the department on process improvements to create efficiencies and achieve overall goals

Requirements

What you’ll need

Required High School Diploma/GED
2 years Patient Accounting, specifically billing, collections, customer service, or cash application Preferred
1 year working knowledge of Microsoft Office Applications, Medical and Managed Care Contract terminology, and demonstrated knowledge of Revenue Cycle procedures Preferred
Compliance with all state and federal billing regulations
Travel is required: Never or Rarely

Benefits

Comp & perks

Benefit eligible
Growth opportunities
Comprehensive benefit offerings for eligible employees
Work from home opportunity