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Patient Access Coordinator
Franciscan Health. Determine when new employees have met all departmental requirements and reached proficiency for independent work .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in Patient Access operations, including registration and scheduling, while ensuring compliance with regulatory standards. Capable of conducting audits, training staff, and preparing statistical data for quality improvement.
Highest-signal resume keywords
Patient Access ExperienceEpic ExperienceCertified Healthcare Access AssociateRegulatory ComplianceTraining and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationSchedulingStatistical Data PreparationAuditingQuality Improvement
Soft Skills
CommunicationCollaborationProblem-Solving
Tools & Technologies
Epic
Certifications & Qualifications
Certified Healthcare Access Associate
Industry Keywords
HealthcarePatient AccessRegulatory AccuracyInpatient RegistrationOutpatient RegistrationEmergency Room Registration
About the role
Key responsibilities & impact- Determine when new employees have met all departmental requirements and reached proficiency for independent work
- Conduct random daily audits of registrars’ work
- Meet with supervisors to review errors and suggest corrective actions
- Provide support in inpatient, outpatient, and Emergency Room patient registration areas
- Provide input to supervisors for new hire evaluations regarding proficiency and growth
- Prepare statistical data to demonstrate departmental quality improvement
- Assist with registration duties when patient census is high
- Prepare and update the employee manual and ensure regulatory accuracy and compliance
- Audit and review new employees’ work for accuracy, compliance, and progress
- Assist with training employees on new computer programs, procedures, and equipment
Requirements
What you’ll need- Required High School Diploma/GED
- 2 years Patient Access experience in registration or scheduling. Required
- 2 years Epic hospital/ambulatory Patient Access experience Preferred
- Certified Healthcare Access Associate (CHAA) - The National Association of Healthcare Access Management (NAHAM) Preferred
- Must be able to travel to Michigan City, IN campus and Crown Point IN campus
- Hours: 8:00am to 4:30pm Monday through Friday
Benefits
Comp & perks- Comprehensive benefit offerings for eligible employees