Patient Access Representative, PRN

Franciscan Health

. Perform preregistration, registration, patient financial counseling, and collection of patient co-payments and other liabilities .

Posted 10/6/2026part-timeChesterton • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient registration, financial counseling, and compliance with HIPAA and regulatory standards. Proficient in collecting and entering accurate patient demographic and financial data to support efficient patient access and revenue cycle operations.

Highest-signal resume keywords

Patient RegistrationFinancial CounselingHIPAA ComplianceData EntryInsurance Processing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Financial CounselingData EntryMedical Records ManagementInsurance Policy ProcessingCo-Payment CollectionDemographic Information CollectionRegistration ProceduresPre-Service Payment IdentificationQuality Standards AdherenceRegulatory Compliance

Soft Skills

Verbal CommunicationPatient InterviewingCounseling Skills

Certifications & Qualifications

High School Diploma/GEDProfessional/Vocational/Trade Training

Industry Keywords

Patient AccessRevenue CycleFederal GuidelinesState GuidelinesQuality Standards

About the role

Key responsibilities & impact

Perform preregistration, registration, patient financial counseling, and collection of patient co-payments and other liabilities
Coordinate Patient Access functions with medical staff, revenue cycle, nursing, and ancillary departments
Collect demographic and financial information required to generate medical records for services performed at Franciscan Alliance
Distribute required information to patients, representatives, and other parties according to federal and state guidelines
Ensure patient information meets quality, regulatory, and HIPAA standards
Interview patients and families to obtain registration information and enter accurate, non-duplicated medical record data
Enter insurance policy, group, address, telephone, billing, and clinical data
Identify patient liabilities, obtain pre-service payments, counsel patients on payer financial waivers, and process co-payment collections
Complete computer and telephone pre-registrations to maintain patient flow

Requirements

What you’ll need

Required High School Diploma/GED
Required Professional/Vocational/Trade Training
Preferred Associate's Degree
Ability to obtain and accurately enter patient registration, demographic, insurance, billing, and clinical data
Ability to interview patients and families verbally to obtain registration information
Ability to identify patient liabilities and process co-payment collections
Ability to counsel patients on payer financial waivers and payment responsibilities
Ability to complete computer and telephone pre-registrations
Knowledge of medical records, patient access, registration, and financial procedures
Ability to meet HIPAA, federal, state, quality, and regulatory standards

Benefits

Comp & perks

Comprehensive benefit offerings for eligible employees