Manager, Warranty Management – Processes

FRANK Immobilien GmbH

. Lead and coordinate warranty management across multiple locations .

Posted 10/9/2026full-timeHamburg • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in warranty management, quality management standards, and process optimization within the construction or real estate industry. Proficient in coordinating multiple projects, budgets, and digital workflows while ensuring effective communication with stakeholders.

Highest-signal resume keywords

Warranty ManagementQuality ManagementProcess OptimizationProject CoordinationMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Warranty ManagementQuality ManagementProcess OptimizationProject CoordinationBudget Management

Soft Skills

Structured ApproachIndependent WorkClear PrioritizationProfessional Communication

Tools & Technologies

PlanRadarCasaviImmo Office

Industry Keywords

Construction IndustryReal Estate IndustryHOAIVOB/B

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Lead and coordinate warranty management across multiple locations
Ensure consistent standards, clear responsibilities, and efficient processes at all locations
Continuously develop processes, quality management standards, and workflows
Create guidelines and work instructions and ensure their consistent implementation
Drive digitalization in warranty management
Support the rollout of new systems and optimize digital workflows and automated processes
Monitor warranty cases, appointments, and deadlines
Coordinate maintenance contracts and guarantees
Take responsibility for budgets and project invoicing
Coordinate the structured handover of projects from project delivery into the warranty phase and subsequently to Technical Property Management

Requirements

What you’ll need

Completed university degree, for example in real estate management or business administration, or completed commercial vocational training
Relevant experience in quality, process, or warranty management within the construction or real estate industry
Structured and independent approach to work
Ability to set clear priorities and oversee multiple parallel projects, deadlines, and responsibilities
Confident and professional communication with internal teams, clients, and external partners
Process-oriented and commercially minded approach
Proficiency in MS Office
Ideally, experience with PlanRadar, Casavi, or Immo Office
Ideally, knowledge of HOAI and VOB/B

Benefits

Comp & perks

Competitive salary that recognizes your performance
30 days of annual leave
December 24 and 31 additionally off when they fall on working days
Trust-based working hours
Remote work options
Workation within the EU
Discounted corporate fitness offers / EGYM Wellpass
Contribution toward a JobTicket or JobRad
Contribution toward the Deutschlandticket or JobRad
Comprehensive learning and development budget for personal and professional growth
Exclusive offers and discounts on fashion and technology
Work in a forward-looking family-owned company with room to make an impact
Sabbatical after several years of service
Additional vacation days for long-term loyalty and special life events