FRANK Immobilien GmbH

Manager

• Provide functional leadership for cross-site warranty management
• Ensure consistent standards, clear responsibilities, and efficient processes across all locations
• Continuously develop processes, quality management standards, and workflows
• Create guidelines and work instructions and ensure their consistent implementation
• Drive digitalization in warranty management
• Support the rollout of new systems
• Optimize digital workflows and automated processes
• Monitor warranty cases, appointments, and deadlines
• Coordinate maintenance contracts and guarantees
• Manage budgets and project invoicing
• Coordinate the structured handover of projects from project delivery into the warranty phase and subsequently to Technical Property Management

Manager, Warranty Management & Processes

Head of Department

• Take responsibility for the successful delivery of the project portfolio, ensuring quality, costs, and timelines across all projects
• Lead and further develop the Construction Management department, including warranty management
• Proactively manage resources and capacity
• Manage projects commercially and monitor budgets, cost estimates, risks, and project performance
• Further develop processes, standards, and methodologies in Construction Management
• Ensure efficient, high-quality project delivery
• Foster collaboration with internal departments, clients, and external partners
• Manage complex project situations
• Further develop the service offering together with the Director of Development
• Contribute to the costing and acquisition of new projects

Manager, Warranty Management & Processes

Head of Construction Management