Sales Assistant Coordinator

Freelance Latin America

. Answer inbound customer calls promptly and professionally .

Posted 9/18/2026part-timeRemote • Colombia, Argentina, Mexico, Peru, Ecuador, VenezuelaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing customer inquiries and sales pipelines. Proficient in professional communication and follow-up strategies to drive opportunities toward closure in a remote work environment.

Highest-signal resume keywords

Sales CoordinationCustomer ServiceCRM Software FamiliarityProactive Follow-UpOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales CoordinationBid CoordinationCustomer ServiceOpportunity ManagementQuote Distribution

Soft Skills

Strong CommunicationAttention to DetailProactive ApproachTime ManagementOwnership

Tools & Technologies

CRM SoftwareCloud-Based Communication ToolsDocument Management ToolsSales Support Tools

Industry Keywords

Inbound Customer CallsSales Pipeline ManagementProfessional CommunicationRemote WorkCustomer Follow-Up

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Answer inbound customer calls promptly and professionally
Capture and qualify new customer inquiries and route them to the appropriate sales team member
Distribute approved quotes and proposals and confirm successful receipt with customers
Conduct proactive phone and email follow-ups on open quotes
Clarify customer questions, understand timing, address objections, and establish next steps
Research potential bid opportunities and identify prospects for review
Coordinate approved bid submissions while meeting deadlines and applicable requirements
Maintain accurate CRM records, including customer notes, opportunity statuses, and next-action dates
Organize and monitor the sales pipeline to ensure timely follow-up
Escalate complex customer needs and highly qualified opportunities requiring advanced expertise
Participate in sales check-ins and pipeline reviews to communicate priorities, challenges, and next steps

Requirements

What you’ll need

Junior-level experience in sales coordination, inside sales, customer service, bid coordination, or a related role
Exceptional spoken and written English, particularly for professional phone and email communication
Strong organizational skills and attention to detail
Proactive and persistent approach to customer follow-up and pipeline management
Ability to communicate confidently and professionally with U.S. customers across different industries
Strong sense of ownership and ability to move open opportunities toward a defined next step
Ability to manage multiple priorities, deadlines, and customer interactions within structured workflows
Comfortable working independently in a remote environment with strong time-management skills
Reliable internet connection and a quiet, professional remote workspace
Familiarity with CRM software is highly desirable
Comfortable using cloud-based communication, scheduling, document-management, and sales-support tools
Willingness to learn established sales processes and follow documented workflows
Consistent availability during Monday to Friday, 8:30am to 5:00pm EST schedule

Benefits

Comp & perks

Fully remote work environment
Stable, long-term collaboration
Clear scope of responsibilities and structured workflows
Training and onboarding support
Opportunity to work with international teams
Exposure to modern tools and professional processes
Supportive and collaborative work culture
Opportunity for skill development and career growth
Set work schedule defined by the client
Training may be required
Performance measured against KPIs and project objectives