Senior Manager, Credit & Collections

Fresenius Kabi USA

. Oversee the company’s credit risk exposure by improving invoice collection, reducing deductions, and minimizing open items aged over 90 days .

Posted 11/10/2026full-timeLake Zurich • Illinois • United StatesSenior💰 $132,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Credit Risk Management, Invoice Collection, and A/R Performance Management while leveraging SAP systems for operational efficiencies. Proven ability to lead teams, develop credit policies, and drive continuous improvement through KPI monitoring and cross-functional collaboration.

Highest-signal resume keywords

Credit Risk ManagementSAP Collections and Dispute ModulesA/R Performance ManagementTeam Leadership and DevelopmentHealthcare Industry Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit Risk Exposure ManagementInvoice CollectionA/R Aging ReviewKPI MonitoringData AnalysisSAP System IntegrationCustomer Account ReconciliationPerformance ManagementCredit Policy DevelopmentOperational Efficiency Improvement

Soft Skills

Strong Written and Verbal CommunicationExcellent Organization SkillsAnalytical Problem-SolvingPositive Service-Oriented AttitudeConfidentiality and Discretion

Tools & Technologies

SAPMS Office (Excel, Word)Databases

Certifications & Qualifications

Formal SAP Training

Industry Keywords

Commercial CreditCollectionsPharmaceutical IndustryMedical Device IndustryHealthcare Industry

About the role

Key responsibilities & impact

Oversee the company’s credit risk exposure by improving invoice collection, reducing deductions, and minimizing open items aged over 90 days
Drive operational efficiencies within Credit & Collections through SAP system integration and automation
Set appropriate credit limits and custom categorization
Develop team members and set credit policies
Ensure standard operating procedures are up to date
Drive continuous improvement by setting and monitoring KPIs and metrics with the department head
Collaborate with Customer Service to improve order entry, billing, dispute resolution, and cross-functional processes
Manage overall A/R performance for all customer accounts
Review A/R aging and resolve excessive past-due transactions
Minimize past-due exposure, limit bad debt, maximize sales, and build customer relationships
Partner with Sales and Customer Service to resolve billing disputes and customer issues
Lead, motivate, coach, train, and develop team members
Minimize wholesaler deduction balances and chargeback deductions
Complete performance management processes, including goal setting and defining KPIs and metrics
Hire, train, and develop talent for vacant positions
Serve as subject matter expert for SAP Collections and Dispute Modules
Support business process improvement design and implementations
Review and approve non-chargeback credits, returns, pricing, shortages, and refund checks
Make decisions regarding pricing discrepancies, return goods, credit limitations, credit holds, and payment settlements
Manage process documentation development and maintenance
Support audits and controlling tasks
Monitor releases, cancellations, and pending orders held due to credit limits or delinquency
Support A/R management with key initiatives and special projects
Ensure compliance with Health, Safety, Environment, Energy, and Quality Management Systems

Requirements

What you’ll need

Bachelor's degree with 8+ years’ related experience (Commercial Credit & Collections); or at least 10 years of related experience, if no bachelor's degree
3+ years’ experience in a managerial or supervisory role
Experience in pharmaceutical, medical device or related healthcare industry is a plus
Extensive computer skills and working with databases, preferably within the SAP environment
Formal SAP training is a plus
Experience managing SAP billing and customer hierarchies
Intermediate skill set with MS Office (Excel, Word)
Strong written and verbal communication skills
Excellent organization and follow-through skills
Analytical problem-solving and customer account reconciliation skills
Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment
Must be able to effectively speak, read, write, and understand English
Position requires working onsite in Lake Zurich 3 days per week; remaining days may be worked remotely
Position is not eligible for visa sponsorship either now or in the future

Benefits

Comp & perks

Annual bonus plan with a target of 14% of the base salary
401(k) plan with company contributions
Paid vacation, holiday and personal days
Employee assistance program
Medical coverage
Prescription drug coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Wellness program