Brokerage Specialist

Fresh Del Monte

. Support Sales by sourcing and securing qualified carriers for customer shipments .

Posted 9/22/2026full-timePlant City • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong knowledge of transportation operations and freight brokerage, with expertise in carrier management and shipment execution. Proficient in analyzing transportation data and managing multiple shipments while ensuring effective communication and problem resolution.

Highest-signal resume keywords

Transportation OperationsCarrier ManagementRate NegotiationTransportation Management SystemsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Carrier SourcingShipment ExecutionData AnalysisProblem SolvingAttention to Detail

Soft Skills

Relationship ManagementCommunication SkillsCritical ThinkingTime ManagementSense of Urgency

Tools & Technologies

Transportation Management SystemsCarrier Tracking PlatformsLoad BoardsCustomer PortalsMicrosoft Excel

Certifications & Qualifications

High School DiplomaBachelor Degree in Transportation/Logistics

Industry Keywords

Freight BrokerageCarrier PerformanceOperational MetricsShipment DocumentationContinuous Improvement

About the role

Key responsibilities & impact

Support Sales by sourcing and securing qualified carriers for customer shipments
Develop and maintain a reliable carrier base and prospect/onboard new transportation providers
Negotiate carrier rates and service expectations
Dispatch carriers and communicate pickup, delivery, appointment, equipment, commodity, temperature, and customer-specific instructions
Track and trace shipments from dispatch through final delivery
Communicate shipment status, delays, service failures, and appointment changes
Obtain and document pickup confirmations, transit updates, delivery confirmations, proof of delivery, and other shipment documentation
Monitor carrier performance and resolve late pickups/deliveries, rejected freight, missed appointments, equipment failures, tracking failures, and other disruptions
Coordinate shipment recovery plans and source replacement capacity
Provide Sales with carrier availability, market feedback, transportation costs, and operational guidance
Maintain carrier, rate, appointment, shipment-status, and service information in the TMS and other operational systems
Review and assist with transportation exceptions, accessorial charges, missing paperwork, and billing discrepancies
Monitor operational metrics and identify improvements to carrier performance, service levels, costs, process efficiency, and communication
Assist leadership with customer implementations, carrier initiatives, reporting, special projects, and continuous-improvement efforts

Requirements

What you’ll need

Strong knowledge of transportation operations, freight brokerage, carrier management, and shipment execution
Excellent carrier sourcing, rate negotiation, relationship-management, and customer-service skills
Ability to manage multiple active shipments, priorities, and service issues simultaneously with a strong sense of urgency
Strong problem-solving and critical-thinking skills with the ability to make sound independent decisions in a fast-paced environment
Excellent written and verbal communication skills
Strong attention to detail when reviewing shipment requirements, rates, appointments, carrier information, and documentation
Ability to analyze transportation data, carrier performance, rates, and service trends and translate findings into operational recommendations
Proficiency with transportation management systems, carrier tracking platforms, load boards, and customer portals
Proficiency with Microsoft Excel, Word, Outlook, and other business applications
High School Diploma, plus combination of specialized training/experience in Transportation/Logistics
Bachelor Degree in Transportation/Logistics or related business field, and/or a combination of specialized training, and/or equivalent work experience preferred
Must be able to work in a drug-free workplace
Must meet employment authorization eligibility where applicable

Benefits

Comp & perks

Medical, Dental & Vision Insurance
401(k) with company match
Employer-paid life & disability insurance
Flexible Spending Accounts (FSA)
Paid Time Off (PTO)
7 Company Paid Holidays
24/7 Telemedicine & Employee Assistance Program
Optional voluntary benefits (legal, accident, identity protection)
Eligibility on the first of the month following your hire date
Equal Opportunity Employer
E-Verify where applicable