Friends of the High Line

People Operations

• Advise leaders across a complex organization with year-round and seasonal employees
• Serve as the principal partner to departments on employee relations, manager capability, performance, workforce planning, and talent development
• Build trusted relationships with department heads and managers and translate organization-wide people priorities into department plans
• Lead employee relations cases, investigations, corrective action, and conflict resolution
• Coach leaders on feedback, documentation, performance, attendance, team dynamics, and inclusive management
• Develop manager resources and lead manager learning programs
• Develop workforce strategies supporting business objectives and long-term organizational capability
• Advise on organizational design, role clarity, team effectiveness, succession planning, and workforce capability
• Analyze workforce trends and organizational data to identify risks and recommend people strategies
• Support organizational change, restructuring, and evolving business priorities
• Coach managers on leadership effectiveness, performance management, employee development, communication, and accountability
• Promote consistent application of employment policies, practices, and organizational values
• Support performance improvement plans, career development discussions, and employee recognition strategies
• Anticipate workforce needs and develop aligned talent strategies
• Collaborate throughout recruiting and selection, including position planning, competency identification, interview design, and candidate assessment
• Support attracting, selecting, onboarding, and retaining qualified employees
• Strengthen internal mobility and career development opportunities
• Partner on onboarding to support successful employee integration and early productivity
• Identify organizational and individual development needs and recommend learning solutions
• Design, implement, and evaluate enterprise learning and leadership development initiatives
• Coach managers on applying new skills and reinforce learning through consultation and feedback
• Support succession planning and career development
• Evaluate learning initiatives using feedback, business outcomes, and workforce metrics
• Improve manager capability, employee engagement, organizational effectiveness, and employee experience
• Support enterprise People & Culture initiatives and consistent program delivery
• Use workforce analytics and organizational insights to inform recommendations and evaluate outcomes
• Contribute to continuous improvement of People & Culture processes and service delivery
• Participate in cross-functional initiatives strengthening organizational capability and operational effectiveness

Explore Director of People Engagement at Friends of the High Line. Review requirements and application details.