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From Day One

Event Production, Client Success Manager

From Day One

. Run the full production process for assigned conferences from the 180-day milestone through post-event wrap-up .

Posted 11/12/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the full production process of complex events, including budget oversight, vendor contract management, and logistical coordination. Proficient in utilizing project management tools to ensure timely execution and high levels of client satisfaction.

Highest-signal resume keywords
Event Production ManagementBudget ManagementVendor Contract ManagementProject Management Software ProficiencyClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Event ProductionBudgetingVendor ManagementLogistics CoordinationA/V Production ManagementRun-of-Show SchedulingCatering ManagementVirtual Event ProductionEvent Feedback AnalysisAttendance Management
Soft Skills
Organizational SkillsTime ManagementCommunication Skills
Tools & Technologies
ClickUpAsanaMondayZoom
Industry Keywords
Corporate EventsMarketing EventsConferencesTrade ShowsExecutive Gatherings

About the role

Key responsibilities & impact
  • Run the full production process for assigned conferences from the 180-day milestone through post-event wrap-up
  • Lead milestone production meetings
  • Create detailed run-of-show schedules and venue layouts
  • Manage room capacity against final content and expected attendance
  • Manage A/V teams on visual and audio production needs
  • Review and manage rental orders and vendor requirements
  • Hire and coordinate temporary event staff
  • Own vendor contracts across venue, catering, A/V, rentals, video, and photography
  • Manage catering selections and final guarantees
  • Build and maintain event budgets and track costs as scope changes
  • Place badge, program, and signage orders and coordinate shipping and staff travel
  • Produce virtual events on platforms such as Zoom
  • Serve as point of contact for sponsors and manage event logistics
  • Administer sponsor deliverables, including advance materials, shipping, and presentation media
  • Assign sponsor table locations and confirm sponsor and speaker registrations
  • Conduct post-event feedback calls and contribute to renewal rates and customer satisfaction scores

Requirements

What you’ll need
  • 4-year college/university degree at minimum
  • Strong academic background
  • Minimum of 3 years of full-time, professional post-graduation experience
  • Direct experience producing complex events, including corporate or marketing events, executive gatherings, conferences, trade shows, festivals, or arts events, with accountability for event delivery
  • Experience as a named point of contact for external clients, sponsors, or partners
  • Experience working in-house at a corporation at some point in the career, in any function
  • Experience managing many concurrent events against fixed deadlines
  • Experience owning event budgets and vendor contracts
  • Comfort with project management software such as ClickUp, Asana, or Monday as a daily working tool
  • Outstanding organizational and time management skills
  • Excellent verbal and written communication skills
  • Willingness to travel regularly for events

Benefits

Comp & perks
  • Full-time salaried position
  • Starting salary of $75,000 CAD per year
  • Opportunities for regular advancement and raises
  • Remote position
  • Availability to meet stakeholders in or near the greater Toronto area if requested