Credit Team Leader

FUJIFILM Corporation

. Lead and support the collection team in resolving past-due balances and achieving collection objectives .

Posted 10/27/2026full-timeSchaumburg • Illinois • United StatesSenior💰 $30 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in credit and collections management, with a strong focus on customer relationship building, analytical problem-solving, and effective communication. Proven ability to lead teams, implement process improvements, and achieve collection objectives.

Highest-signal resume keywords

Credit And Collections ManagementSAP ExperienceAnalytical SkillsTraining And DevelopmentCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Collection StrategiesPayment NegotiationAccount MonitoringProcess ImprovementDocumentation Skills

Soft Skills

Time ManagementAttention To DetailCoaching SkillsCritical ThinkingTeam Collaboration

Tools & Technologies

Microsoft Applications

Industry Keywords

Customer Relationship ManagementAccount AgingDelinquent AccountsBad-Debt ExposureCollection Reports

About the role

Key responsibilities & impact

Lead and support the collection team in resolving past-due balances and achieving collection objectives
Provide guidance and recommendations to Credit Analysts on account issues, collection strategies, and escalations
Prepare periodic collection reports and account updates for management
Meet with management to review account concerns, collection challenges, and recommended actions
Identify process-improvement opportunities and assist with implementing changes
Assist with training and development of Credit Analysts
Manage collection activities for assigned accounts, including contacting customers and securing payment
Monitor account aging, payment trends, and credit exposure to identify collection risks
Negotiate payment arrangements when balances cannot be collected in full
Use phone calls, emails, written correspondence, third-party collection placements, and direct customer negotiations
Document collection activity, customer commitments, account notes, and follow-up reminders in the appropriate system
Follow up on delinquent accounts until balances and outstanding issues are resolved
Escalate complex collection matters to management with supporting information
Identify potential bad-debt exposure and communicate concerns to management
Communicate account balances, payment status, collection concerns, and developments to internal field associates and management
Respond to customer inquiries accurately and professionally
Foster open dialogue and collaboration among the team
Perform other related duties as assigned

Requirements

What you’ll need

High School diploma or GED equivalent
5 or more years in Credit/Collections or relevant experience
3 or more years SAP experience
Ability to establish and maintain effective customer relationships
Ability to act as the link between the team and management, ensuring clear, timely information flow in both directions
Ability to support change and communicate in a positive manner with others
Ability to create a feeling of belonging and strong team morale
Strong time management skills
Attention to detail and ability to achieve thoroughness and accuracy
Solid analytical skills, problem-solving, and decision-making ability
Coaching and problem-solving skills
Training and team integration skills
Critical thinking and logic skills
Excellent verbal and written communication skills
Working knowledge of Microsoft applications

Benefits

Comp & perks

Flexible work environment
Equal opportunities in hiring, promotion and advancement, compensation, benefits, and training
Reasonable accommodation during the application and selection process