eCommerce Platforms Manager

FUJIFILM Corporation

. Administer platform settings, user access, roles, environments, API credentials, and integrations across commercetools, Klaviyo, and related SaaS tools .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $96,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering e-commerce platforms and marketing automation tools, with a strong focus on vendor management, compliance, and data integration. Proficient in coordinating platform configurations and ensuring seamless data flows between commerce, marketing, and analytics systems.

Highest-signal resume keywords

E-Commerce Platform AdministrationMarketing Automation Platform ManagementVendor ManagementAPI Integration KnowledgeCompliance Requirements Exposure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

E-Commerce TechnologyPlatform AdministrationAPI KnowledgeData Flow ManagementDocumentation SkillsHeadless CMS ExposureMarketing Automation ToolsSaaS Vendor SupportContract ManagementBudget Management

Soft Skills

Clear CommunicationOrganizational SkillsProblem-SolvingCollaborationAttention to Detail

Tools & Technologies

CommercetoolsKlaviyoGA4Google Tag ManagerIntercomSalesforce Marketing CloudBigCommerceShopify PlusAdobe CommerceIterable

Certifications & Qualifications

Commercetools CertificationKlaviyo Certification

Industry Keywords

DTC RetailConsumer ProductsHeadless CommerceMACH ArchitectureConsumer Privacy ComplianceCCPACPRACAN-SPAMTCPAPCI

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Administer platform settings, user access, roles, environments, API credentials, and integrations across commercetools, Klaviyo, and related SaaS tools
Manage license and seat counts, usage-based costs, and platform spend against budget
Coordinate vendor-driven changes such as version upgrades, deprecations, and new feature rollouts
Maintain administration procedures, runbooks, and access records in an audit-ready state
Serve as the day-to-day contact for SaaS vendors, handling support tickets, escalations, account reviews, and roadmap briefings
Track contracts, renewal dates, and SLAs, and flag cost or risk issues to the Senior Director
Prepare renewal and contract materials for Procurement and Legal
Coordinate with systems integrator partners on platform configuration and administration tasks
Support evaluations of new composable components by gathering requirements, building vendor shortlists, scheduling demos, and running scoring
Research headless CMS, search, marketing automation, and other composable tools and summarize options and trade-offs
Maintain a current map of the technology stack, integrations, data flows, owners, contracts, and renewal dates
Administer Klaviyo and other marketing tools, including integration health, data feeds, event tracking, and consent settings
Work with Marketing and Analytics to ensure customer, order, and behavioral data flows correctly between commerce, email, and analytics tools
Help launch DTC capabilities such as personalization, loyalty, reviews, and on-site search improvements
Advise Product Owners and Business Analysts on requirements involving platform capabilities or vendor limits
Work with IT and Security on access reviews, vendor security assessments, and compliance requirements

Requirements

What you’ll need

Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience
3 to 4 years of experience in e-commerce technology, platform administration, digital product, or marketing technology
Hands-on administration of at least one e-commerce platform (commercetools, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, Adobe Commerce, or similar) or marketing automation platform (Klaviyo, Braze, Iterable, Salesforce Marketing Cloud, or similar)
Day-to-day experience working with SaaS vendors on support, account management, or renewals
Participation in at least one software evaluation or vendor selection
Working knowledge of APIs, integrations, and data flows between commerce, marketing, and analytics systems
Strong organization and documentation habits
Clear written and verbal communication with technical teams and business stakeholders
Hands-on experience with both a commerce platform and a marketing automation platform
Exposure to headless or composable commerce (MACH) architecture
commercetools or Klaviyo certification
Experience with headless CMS platforms or search tools
Familiarity with GA4, Google Tag Manager, and customer support platforms such as Intercom
Experience working with offshore or nearshore systems integrators
Exposure to consumer privacy and compliance requirements (CCPA/CPRA, CAN-SPAM, TCPA, PCI, accessibility)
Background in consumer products, photo, or DTC retail

Benefits

Comp & perks

Bonus depending on experience
Medical
Dental
Vision
Life Insurance
401k
Paid Time Off
Flexible work environment