Imaging Service Engineer

FUJIFILM Corporation

. Perform scheduled preventative maintenance on imaging systems within the assigned service area .

Posted 10/31/2026full-timeRemote • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in performing preventative and unscheduled maintenance on imaging systems, ensuring compliance with medical device regulations and ISO 13485 standards. Strong communication and organizational skills are essential for maintaining service records and customer interactions.

Highest-signal resume keywords

Preventative MaintenanceField Service ExperienceISO 13485 ComplianceCustomer Service SkillsTechnical Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Electrical EngineeringElectronicsComputer ScienceRoot Cause AnalysisTest Equipment OperationDiagnostic TestingParts Inventory ManagementRegulatory ComplianceAnalytical SkillsPhysical Demands Management

Soft Skills

Active ListeningInterpersonal SkillsOrganization SkillsSelf-StarterReliability

Tools & Technologies

OscilloscopeMeterDiagnostic Testers

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Medical Device RegulationsFDA ComplianceVendor CredentialingClinical EnvironmentsService Delivery Issues

About the role

Key responsibilities & impact

Perform scheduled preventative maintenance on imaging systems within the assigned service area
Perform unscheduled maintenance with technical support assistance
Install and de-install products and peripheral equipment
Maintain communications with field personnel, home office personnel, management, and customers
Escalate issues and customer concerns to management
Complete electronic expense reports, weekly timecards, work orders, service appointments, start times, parts inventory, parts consumption and returns, computer-based training, and QA/RA work
Maintain customer service orders and internal service records according to company policies
Communicate daily with customers to ensure resolution and follow-up
Use escalation processes and root cause analysis to resolve service delivery issues
Complete administrative duties and paperwork accurately and promptly
Maintain assigned tools, test equipment, and spare parts; return parts within required timeframes
Promote the image and reputation of FUJIFILM Healthcare Americas Corporation
Perform other duties assigned by the Area Service Manager
Comply with applicable medical device regulatory, ISO 13485, and other legal requirements
Complete vendor credentialing requirements for access to hospitals and facilities

Requirements

What you’ll need

Associates degree in electrical engineering, electronics or computer science discipline, or equivalent experience
Minimum one year of previous field service experience
Knowledge of assigned equipment to provide timely repair and effective maintenance
Active listening skills and above average customer service skills
Sound organization and administrative skills; self-starter with ability to maintain paperwork to FDA and company required standards
Excellent analytical and communication skills, with ability to explain technical issues clearly
Ability to operate job-related test equipment, including oscilloscope, meter, and diagnostic testers
Valid driver's license and safe driving record
Good interpersonal skills
Reliable and able to work independently
Professional image
Ability to work in usual medical and clinical environments, including sites under construction
Ability to work in high magnetic fields of up to 3 Tesla
Ability to meet physical demands including standing, walking, sitting, lifting/carrying, pushing/pulling, bending, reaching, kneeling/crawling/crouching, climbing, balancing, and twisting
Willingness and ability to work odd hours and occasional overtime
Ability to travel as required, including up to 100% travel based on business needs, overnight and air travel
Must comply with vendor credentialing requirements for hospital and facility access
Must comply with applicable U.S. FDA medical device regulations, ISO 13485 requirements, and other applicable laws, regulations, and standards
Must be willing to periodically test for COVID-19 and wear a face covering indoors when required

Benefits

Comp & perks

Medical, Dental, Vision
Life Insurance
401K
Paid Time Off
Flexible environment
Equal opportunities in hiring, promotion and advancement, compensation, benefits, and training
Reasonable accommodation during the application and selection process