Vendor Support Strategy Specialist

FUJIFILM Corporation

. Develop and maintain the third-party support strategy for the Medical Informatics product portfolio .

Posted 10/31/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor management, contract administration, and third-party support strategy within the healthcare technology sector. Proficient in compliance with medical device regulatory requirements and ISO 13485 standards while effectively influencing cross-functional stakeholders.

Highest-signal resume keywords

Vendor ManagementContract AdministrationHealthcare TechnologyNegotiation SkillsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor Performance EvaluationService Strategy DevelopmentProduct Lifecycle ManagementAnalytical SkillsDocumentation Skills

Soft Skills

Organizational SkillsCommunication SkillsInfluencing SkillsDecision-Making Skills

Tools & Technologies

SalesforceMicrosoft OfficePowerPointExcelWord

Industry Keywords

Medical Device Regulatory RequirementsISO 13485Third-Party SupportVendor CredentialingHealthcare Compliance

About the role

Key responsibilities & impact

Develop and maintain the third-party support strategy for the Medical Informatics product portfolio
Partner with Product Management and operational teams to assess vendor support needs, customer impact, lifecycle status, risk, and cost
Lead or support vendor discussions and negotiations covering service scope, renewals, pricing, replacement services, and escalation expectations
Review vendor proposals and agreements to identify coverage gaps, unclear responsibilities, unfavorable limitations, and customer-impact risks
Maintain support entitlements, lifecycle information, vendor scorecards, risk registers, renewal forecasts, and leadership reporting
Monitor vendor responsiveness and performance, support escalations, and recommend corrective actions or support-level changes
Align third-party support capabilities with customer commitments and advise stakeholders on what can responsibly be offered
Identify opportunities to reduce unnecessary spend, standardize third-party support tiers, consolidate services, and improve support processes
Advise leadership on unsupported, under-supported, obsolete, end-of-life, or otherwise high-risk third-party offerings
Comply with applicable medical device regulatory requirements, ISO 13485 standards, and other applicable laws and regulations

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and relevant experience
3–5 years of relevant experience
Experience in vendor management, contract administration, product operations, service strategy, healthcare technology, or a related field
Experience evaluating, negotiating, or administering third-party support arrangements, renewals, and vendor performance expectations
Working understanding of enterprise technology, clinical software, hardware, integrations, and product lifecycle concepts
Strong analytical, organizational, documentation, communication, and negotiation skills
Ability to influence cross-functional stakeholders, manage competing priorities, and drive decisions without direct authority
Proficient in Salesforce and Microsoft Office, including PowerPoint, Excel, and Word
Willingness to comply with applicable U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and other applicable laws, regulations, and standards
Ability to sit 75–100% of applicable work time
Ability to use hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time
Ability to stand, talk, and listen for 75% of applicable work time
Close vision: ability to see clearly at twenty inches or less
At least 25% travel may be required based on business needs
Willingness to comply with facility vendor credentialing and vaccine requirements where applicable
Willingness to periodically test for COVID-19 and wear a face covering indoors as required

Benefits

Comp & perks

Dynamic, flexible work environment
Equal opportunities in hiring, promotion and advancement, compensation, benefits, and training
Reasonable accommodation in the application and selection process
COVID-19 vaccination accommodation for medical, religious, or other legally required exemptions
Periodic COVID-19 testing and indoor face-covering requirements with legally required accommodations