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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management and performance marketing, with a strong focus on growing user engagement through strategic campaigns and partnerships. Proficient in utilizing social media platforms and data analysis to optimize registration and fulfillment processes.
Highest-signal resume keywords
Community ManagementPerformance MarketingCampaign ManagementData AnalysisEvent Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Growth MarketingRecruitment MarketingHigh-Volume Hiring CampaignsExcelGoogle SheetsPivot TablesXLOOKUPWhatsApp BusinessTelegram ModerationTraining Material Creation
Soft Skills
CommunicationCollaborationLeadershipOrganizational SkillsProblem-Solving
Tools & Technologies
InstagramFacebookTikTokTelegramWhatsAppEDMsPaid Campaigns
Industry Keywords
Gig EconomyStaffingHR-TechF&BRetailPDPADo Not Call (DNC)Campus Ambassador ProgrammesReferral CampaignsLoyalty Campaigns
About the role
Key responsibilities & impact- Grow the Gigger community through roadshows and pop-up booths at campuses, MRT hubs, malls and heartland neighbourhoods
- Build partnerships with universities, polytechnics, ITEs and private schools through career fairs, CCA tie-ups and student ambassador programmes
- Plan and run content on Instagram, Facebook, TikTok, Telegram and WhatsApp to convert followers into registered Giggers
- Work with Marketing on paid campaigns, banners and EDMs, testing creatives and offers to reduce cost per registration
- Work with Product on in-app messages and push notifications
- Design referral, first-gig and loyalty campaigns through the FastGig Rewards programme
- Promote under-filled gigs, locations and time slots to distribute applications across open vacancies
- Build a smooth first-gig journey and work with Operations to fill urgent and large-volume shifts
- Host appreciation events, Gigger-of-the-Month recognition and community meet-ups
- Collect Gigger stories with consent and turn them into content
- Partner with F&B chains, retailers and warehouses to create short, role-specific training
- Use employer feedback to improve Gigger-job fit
- Track the funnel from registration to completed shift by channel
- Share a short weekly report and shift budget and effort toward effective channels
- Own results measured by registrations, applications, matching, first-gig success and fulfilment
- Report to the Head of Business Unit
Requirements
What you’ll need- 2–3 years’ experience for Executive level in community management, growth or performance marketing, recruitment marketing or brand activation
- 4–5 years’ experience for Assistant Manager level, including leading campaigns, managing vendors or supervising student ambassadors
- Track record of high-volume sign-up or hiring campaigns, with measurable results
- Experience growing and moderating communities on Telegram and WhatsApp Business
- Experience running roadshows or activations, including venue booking and managing vendors and booth crew
- Comfortable working with Excel or Google Sheets, including pivot tables, XLOOKUP and simple charts
- Working knowledge of PDPA and Do Not Call (DNC) requirements for collecting sign-ups and running WhatsApp, SMS or email marketing
- Able to work some evenings and weekends for roadshows and events
- Experience in gig, staffing, HR-tech, F&B or retail is a plus
- Experience running referral, loyalty or campus ambassador programmes is a plus
- Experience creating training materials for frontline workers is a plus
Benefits
Comp & perks- Weekly pay for Giggers (company offering context, not necessarily employee compensation)
- Time off in lieu for some evening and weekend roadshow/event work
- Freedom to test bold ideas
- Opportunity to own and shape a brand-new role
- Work with a diverse, fast-moving team
- Opportunity to work with a community of more than 85,000 Giggers
