Design Lead – Manhattan Active Order Management

Fulfillment IQ

. Lead functional solution design for Manhattan Active Order Management implementations and template enhancements .

Posted 10/23/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong functional expertise in Manhattan Active Order Management and WMS/OMS solution design, with a focus on configuration, integration, and order management processes. Capable of leading design workshops, conducting GAP analyses, and supporting implementations from design through stabilization.

Highest-signal resume keywords

Manhattan Active Order Management ExpertiseFit-to-Template AnalysisGAP Analysis ExperienceOrder Management Process UnderstandingIntegration Design Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WMS Solution DesignFunctional ArchitectureConfiguration ConceptsAPI UnderstandingExtension DevelopmentOrder CaptureFulfillment OrchestrationInventory Hub ModuleOrder Configuration ValidationTesting and Deployment Support

Soft Skills

Coaching Super UsersFacilitating Design WorkshopsIssue Resolution

Industry Keywords

Order Management SystemsInventory as ServiceThird Party LogisticsSame Day DeliveryFulfillment Optimization StrategyFunctional Change RequestsQA, SIT, UAT SupportGlobal Template DevelopmentConfiguration GuardrailsBusiness Process Consistency

About the role

Key responsibilities & impact

Lead functional solution design for Manhattan Active Order Management implementations and template enhancements
Run Fit-to-Template and GAP analyses
Decide between standard functionality, configuration, process change, integration, or extension
Protect the global template by challenging unnecessary customization and consolidating recurring needs into reusable functionality
Translate approved designs into configuration requirements and extension specifications
Guide configurators and extension engineers through implementation
Support testing through go-live and stabilization
Translate business requirements into documented functional designs and solution specifications
Ensure end-to-end consistency across warehouse management, order management, and surrounding applications
Contribute to continuous development of the global Manhattan Active template
Apply design principles, configuration guardrails, and architecture standards
Support functional change requests, impact assessments, and the template roadmap; escalate deviations
Review configuration approaches and technical designs against intended business processes
Assess enhancement impacts across MAO, integrations, reporting, and extensions
Define functional acceptance criteria and critical end-to-end test scenarios
Support QA, SIT, and UAT and drive functional issue resolution through go-live and stabilization
Facilitate design workshops, document decisions, and coach super users and configurators
Work US Eastern or Central business hours
Travel up to 40%, including international travel to Latin America
Report to the SVP, Enterprise Systems

Requirements

What you’ll need

5+ years in WMS/OMS solution design, functional architecture, product consulting, or implementation
Strong, hands-on functional expertise in Manhattan Active Order Management, including configuration concepts, capabilities, and limitations
Manhattan Active WM experience is a plus
Experience designing across complex integrations
Working understanding of APIs and extension development and their functional implications
Deep understanding of order management processes, including order capture, validation, sourcing, allocation, and fulfillment orchestration
Proven Fit-to-Template and GAP analysis experience
Experience customizing and implementing Order Management systems, including Inventory as Service, Promise Date, Third Party Logistic, Ship from Store, and Same Day Delivery functionalities
Experience with the Inventory Hub module in MAO
Experience working with and validating Order Configuration, Available to Commerce, Allocation, Release and Fulfilment Optimization Strategy, and Fulfilment Outage
Experience supporting implementations from design through testing, deployment, and stabilization
Professional working proficiency in English, written and spoken
Spanish is a plus
Must reside in Georgia, Texas, Florida, or Tennessee; Atlanta preferred
Must be legally authorized to work in the United States
Position is not eligible for employment visa sponsorship

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage for you and your family (full-time employees)
Employee wellness programs where applicable
Competitive paid time off, sick leave, and public holidays (full-time employees)
Flexible leave policies respecting local labour standards
Employee stock options (ESOP), where applicable (full-time employees)
Dedicated learning and development budget supporting skills, leadership, and career progression
Remote and hybrid work options
Flexible hours aligned to role and client needs
Equipment and workstation allowances
Internet and business travel reimbursements
Team events and offsites